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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyUpdated on Nov 11
InternshipBurnsville, MN, USA$20.50 - $24.25

About the Job

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Use math to determine quantities such as tablets to dispense, days' supply, and bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements; and adjust machines precisely.
  • Have close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small parts.
  • Occasionally lift up to 20 pounds and frequently lift up to 10 pounds; consistently exert negligible force to move objects.
  • Convey detailed spoken instructions accurately and receive detailed information through oral communication.
  • Have at least 1 year of related work experience in a pharmacy, retail, medical, or customer service setting is preferred.
  • Be able to become immunization certified after meeting state requirements; interns should strive to provide patient immunizations.
  • Be proficient in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

Responsibilities

  • Complete a comprehensive training roadmap, including Key Learning Experiences, activities, and time with district leaders, to prepare for increasing responsibility and a Pharmacist role.
  • Follow company Standard Operating Procedures at each workstation to help Pharmacists and Technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Create personalized patient experiences at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
  • Offer counseling, field medical questions, and obtain patient medical history under the direct supervision of a licensed pharmacist, when appropriate.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members and share best practices.
  • Complete permitted basic inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Work flexibly to meet scheduling and business needs, including voluntarily traveling to stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and company policies, including controlled-substance dispensing and recordkeeping requirements and patient privacy and security requirements.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where legally permitted and supported by required training and certification.
  • Where permissible, complete additional licensure and training required by state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor and respond to adverse reactions and report adverse-reaction events as required by public health requirements.
  • Review and collect patient information and track and document it for each applicable patient.
  • Perform additional tasks as directed by a Supervisor or Manager.

Desired Qualifications

  • Work experience of 1 or more years in a pharmacy, retail, medical, or customer service setting.
  • Ability to become immunization certified after meeting state requirements, with interns encouraged to provide patient immunizations.
  • Ability to work in the home store and at other locations across the market to meet business needs.
  • Proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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