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Full-Time

People Operations Associate

Posted on 1/11/2024

Narmi

Narmi

51-200 employees

Digital banking and account opening platforms

Enterprise Software
Fintech
Crypto & Web3
Financial Services

Compensation Overview

$85k - $100kAnnually

Junior, Mid

New York, NY, USA

Category
People & HR
Required Skills
Communications
Management
Excel/Numbers/Sheets
Requirements
  • Degree in Human Resources or Human Capital Management preferred
  • 2 - 3 years of HR experience; performance management, benefits administration, and/or leave management a plus
  • Working knowledge of federal, state and local employment laws; such as, FLSA, FMLA, etc.
  • Ability to create, analyze and interpret HR metrics and data and generate reports or decks for internal stakeholder review; proficiency in Excel or Google Sheets a plus
  • Strong organizational and detail-oriented skills
  • Self-sufficient and can self-manage workload to ensure completion of work effectively and efficiently to meet deadlines
  • Strong communication skills
  • Flexibility and adaptability in a quick-paced environment
  • Strong interpersonal skills to effectively engage with employees at all levels of the organization
  • Demonstrate a high level of discretion and sound judgment, ensuring the strict maintenance of confidentiality in handling sensitive information
Responsibilities
  • Own the onboarding process end to end while providing white-glove support to incoming new joiners
  • Own data entry for I-9 forms (Workbright), Justworks, Checkr, and other onboarding platforms and maintain meticulous digital records of personnel-related data and personnel files to ensure employment compliance
  • Organize and support new hire orientation and own the onboarding calendar
  • Assign and manage mandated employee and manager trainings in Justworks
  • Manage employee processes and programs; such as, performance review cycles, leave administration, benefits/enrollment, employee resource groups, L&D programming, annual engagement and quarterly pulse surveys, etc.
  • Manage Narmi’s yearly social calendar from ideation to execution
  • Conduct employee trainings periodically on HR systems, processes or general information; such as, 15Five, Justworks, benefits open enrollment, ancillary benefits, etc.
  • Provide support in coordinating accommodations, including but not limited to hotel, flights, transportation, and meals for remote employees and on-site clients/guests
  • Own and oversee the day-to-day maintenance of our NoMad office; such as, restocking snacks and beverages, bathroom essentials, visitation, keycard management, etc.
  • Become a subject matter expert on Narmi’s employee handbook, policies, and benefits and provide policy driven guidance to managers and employees as needed
  • Be able to generate ad-hoc reports on quantitative data and people metrics as needed
Desired Qualifications
  • Performance management experience
  • Benefits administration experience
  • Leave management experience
  • Proficiency in Excel or Google Sheets

Working at this company offers the unique opportunity to be part of a team that is refining the digital banking experience. By leveraging cutting-edge technology to enhance mobile and online banking for financial institutions, the company ensures rapid account opening and noticeable operational improvements, evidenced by significant increases in customer satisfaction and application rates. This focus on efficiency and user satisfaction makes it a prime environment for professionals passionate about tech-driven financial solutions.

Company Stage

Series B

Total Funding

$55.6M

Headquarters

New York City, New York

Founded

2016

Growth & Insights
Headcount

6 month growth

4%

1 year growth

10%

2 year growth

61%

Benefits

Competitive pay

401K matching

Medical, dental, & vision insurance

Student loan repayment assistance

Family planning

Volunteering time off

Learning and development stipend

Fitness & extra-curricular credits

Commuter benefits

Work from home stipend

Work from anywhere August

Team events, happy hours, & celebrations

INACTIVE