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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipWestfield, IN, USA$20.50 - $24.25

About the Job

Requirements

  • Be accepted into, or actively enrolled in, an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to ensure patient safety.
  • Look for ways to help patients in a friendly manner, notice and understand their reactions, and respond appropriately.
  • Use and understand verbal and written communication to interact with patients and colleagues.
  • Use active listening by giving full attention, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Use mathematical reasoning to solve problems such as determining the total number of tablets to dispense, days’ supply, and the number of full and additional bottles needed to fill a prescription.
  • Identify challenging patient or colleague interactions and choose the best course of action among multiple options.
  • Remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead; stretch or reach to grasp items; perform repetitive finger movements; extend hands and arms to place, move, or lift items; adjust machines precisely; and stoop to move items between low and high positions.
  • Have close visual acuity for activities such as transcribing, viewing a computer terminal, and reading or visually inspecting small parts.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
  • Express or exchange ideas verbally and accurately convey detailed or important spoken instructions; receive detailed information through oral communication.

Responsibilities

  • Complete a comprehensive training roadmap, focusing on Key Learning Experiences that build pharmacy skills and provide an overview of store, district, and regional operations.
  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations for safe and accurate prescription fulfillment.
  • Create positive patient experiences with empathy and genuine care; serve patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and solve or escalate patient problems.
  • Offer to counsel, answer medical questions, and solicit patient medical history to provide optimal care when appropriate under direct pharmacist supervision.
  • Take telephonic prescriptions from prescribers and call prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Follow pharmacy procedures and seek opportunities to expand clinical and technical knowledge to better assist patients.
  • Remain flexible for scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and company policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, including immunizations, point-of-care testing, and voluntary offsite clinic staffing, where legally permitted and supported by required training and certification.
  • Where permissible, complete licensure and training requirements under state Board of Pharmacy regulations to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions and report adverse-reaction events as required by public health rules.
  • Review and collect patient information, and track and document information for each applicable patient.
  • Perform additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • Have 1+ years of related work experience in a pharmacy, retail, medical, or customer-service setting.
  • Be able to become immunization certified; once state regulations are met, strive to provide patient immunizations as an essential pharmacist function.
  • Be able to work in the home store and across the market in other locations to meet business needs.
  • Demonstrate proficiency in Microsoft Suite, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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