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Odyssey Systems Consulting Group

In-house IT services with cloud security

Director of Operations

Business & StrategyPosted on Nov 5
Full-timeWarner Robins, GA, USANo salary listed

About the Job

Requirements

  • A Bachelor's Degree is required.
  • At least 10 years of comparable experience within the mission set is required, including senior management experience delivering technical and management services in program management and operations execution.
  • An active Secret Clearance is required.
  • The candidate must be a U.S. citizen.
  • The candidate must be able to work effectively with people who have a wide variety of technical skills and experience.
  • The candidate must be able to react quickly in a rapidly changing environment, motivate and manage a team, and support staff.
  • Experience managing professional personnel in a defense environment is required.
  • Experience managing contract execution in a defense environment, including hours, vacancies, funding, performance, and quality, is required.
  • Experience managing contract financial execution, tracking, and expenditures in a defense environment is required.
  • Experience regularly interfacing with military and civilian government clients on all aspects of contract execution is required.
  • Strong leadership skills and experience are required.
  • Experience leading portfolios of more than 100 employees is required.
  • Strong organizational skills and the ability to manage shifting priorities are required.
  • Strong interpersonal skills are required.
  • Strong communication skills with the ability to speak to all levels of the organization and external customers are required.
  • Strong customer relationship-building and management skills are required.

Responsibilities

  • Plan and execute projects and customer engagements to achieve client objectives, milestones, and program benchmarks.
  • Serve as the primary liaison between Odyssey Operations leadership and customer leadership teams, including the Program Executive Office and functional staff.
  • Ensure staffing requirements are met by partnering with Talent Acquisition to attract, recruit, and retain high-performing team members.
  • Support direct contract needs, including acquisition tasks, funding obligations, and other customer-driven requirements.
  • Establish goals, benchmarks, and milestones; monitor progress; and provide timely reporting on performance, risks, and issues.
  • Build and maintain strong customer relationships through regular engagement with Contracting Officer's Representatives and division leadership to share status, feedback, and solutions to emerging requirements.
  • Provide value-added recommendations to anticipate and resolve potential project deficiencies.
  • Manage subcontractor relationships and coordinate across service-level organizations to ensure effective communication and collaboration.
  • Oversee contract deliverables and financial accountability, including monthly status reports, vacancy Contract Data Requirements Lists, and cost tracking against budgets.
  • Provide guidance, coaching, and feedback to support employee development and align goals with project and organizational objectives.
  • Identify and advocate for resources, training, and budget to meet development needs and strengthen team performance.
  • Support business growth by collaborating with Business Development on capture strategies, customer profiles, competitive analysis, and proposal activities.
  • Coordinate corporate resources and ensure consistent communication and messaging across teams, customers, and subcontractors.
  • Maintain regular engagement with employees and customers on program performance, resource needs, and business opportunities.
  • Lead and develop high-performing teams and manage staff across programs and functions to deliver measurable results.
  • Set clear priorities, convey objectives effectively, ensure accountability, and empower employees through guidance, feedback, and professional development opportunities.
  • Build and maintain strong customer relationships, engage directly with government clients, understand their priorities, and ensure high-quality contract execution.
  • Navigate complex organizations by leveraging formal and informal networks to influence outcomes and strengthen partnerships.
  • Communicate with clarity and impact in diverse settings, from small teams to senior executives, and represent the organization professionally.
  • Address conflict directly and constructively while recruiting, retaining, and developing talent to support long-term business growth.
  • Drive results and exceed goals through action-oriented leadership, persistence, resilience, and a clear vision.

Desired Qualifications

  • A Master's degree in business or another relevant field is preferred.

About the Company

Odyssey Systems Consulting Group

In-house IT services with cloud security

Odyssey Systems Consulting Group provides managed IT and internet services in the North East of England. It owns a dedicated business-only core network and delivers services including telephony, infrastructure management, cloud, cybersecurity, and voice/video solutions, with all work performed by in-house staff. By handling projects in-house and avoiding subcontractors, it maintains direct control over quality and service. Its goal is to help businesses run securely and efficiently through tailored IT and cloud solutions and responsive, personalized support, including human-led calls and access to leadership.

Company size
11-50
Company stage
Seed
Total funding
$1.3M
Headquarters
United Kingdom
Founded
1997

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