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The Stepstone Group

AI-powered recruitment platform with autonomous matching

Director Business Development

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeFredericton, NB, CanadaCA$104.5k - CA$174k /yr

About the Job

Requirements

  • Proven leadership ability with a track record of building and scaling sales development representative or inside sales teams.
  • Deep understanding of outbound prospecting methodologies, consultative selling, and pipeline development.
  • Strong coaching and people development skills, with experience managing managers or senior individual contributors.
  • A data-driven approach to performance management, including setting targets, analyzing metrics, and holding teams accountable.
  • Excellent verbal and written communication skills, with the ability to influence at all levels of the organization.
  • Ability to design scalable processes while remaining hands-on when needed.
  • Strong cross-functional collaboration skills, particularly with Sales, Marketing, and Revenue Operations.
  • Proficiency with customer relationship management platforms such as Salesforce and sales development representative tools such as Outreach and LinkedIn Sales Navigator.
  • At least 6 years of experience in sales development or inside sales, including at least 3 years in a people management role.
  • Experience managing a team of 8 or more sales development representatives.
  • Demonstrated success building or scaling a sales development representative function, including designing outbound processes and playbooks.
  • A proven track record of consistently meeting or exceeding pipeline and revenue targets.
  • A bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.

Responsibilities

  • Lead, coach, and develop a high-performing team of sales development representatives.
  • Define and execute the sales development representative strategy, setting team and individual targets aligned to company pipeline and revenue goals.
  • Ensure day-to-day operational excellence, including onboarding, call coaching, pipeline reviews, and performance management.
  • Collaborate with Account Executives, Marketing, and Sales Operations to align outreach strategies, optimize lead quality, and ensure seamless opportunity handoff.
  • Design and refine outbound prospecting playbooks, cadences, and messaging frameworks across calls, email, and social channels.
  • Monitor and report on key sales development representative metrics, using data to identify trends, remove blockers, and drive team performance.
  • Recruit, hire, and onboard sales development representative talent; build career development paths to retain high performers and reduce attrition.
  • Champion customer relationship management discipline and effective use of sales tools, ensuring data integrity and accurate pipeline reporting.
  • Represent the sales development representative function in leadership forums, providing pipeline visibility and strategic input to senior stakeholders.
  • Lead the evaluation, adoption, and optimization of emerging technologies, including artificial intelligence-enabled tools, to drive productivity, improve opportunity quality, enhance team effectiveness, and support scalable revenue growth.
  • Directly manage one sales development representative Manager and a team of sales development representatives.
  • Travel occasionally for team events, quarterly business reviews, and industry conferences.

Desired Qualifications

  • Experience managing managers or a deputy.
  • Experience in AdTech, HRTech, or SaaS recruitment solutions.

About the Company

The Stepstone Group

AI-powered recruitment platform with autonomous matching

StepStone provides a global recruitment platform that uses artificial intelligence and autonomous matching to connect jobseekers with suitable job opportunities. The system relies on conversational AI to guide users to roles that fit their skills and preferences, simplifying the application process. Employers gain subscription-based access to a technology-driven hiring platform that helps them attract and hire top talent across industries. StepStone differentiates itself through its AI-powered, autonomous matching capabilities and a seamless, chat-guided experience designed for a wide range of clients, from small businesses to large enterprises. The company aims to improve talent acquisition in a shrinking global workforce by making both jobseekers and employers more successful.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$22M
Headquarters
Düsseldorf, Germany
Founded
1996

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