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Vinfen

Health and human services for disabilities

Outreach Worker - Mental Health Services

Residential & Direct SupportPosted on Nov 12
Full-timeLowell, MA, USA$23.91 /yr

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One to two years of experience working with adults with psychiatric conditions.
  • Must have access to an operational and insured vehicle and be willing to use it to transport Person Served.
  • Must be at least 21 years of age and pass CORI, driving record, reference, educational and professional licensure, and multi-state background checks.
  • Must become CPR- and First Aid-certified within two weeks of employment and MAP-certified within 90 days of employment.
  • Must possess and maintain a valid U.S. driver's license, have held it for at least one year, maintain adequate insurance if using a personal vehicle, and pass the driver's screening background check.
  • Must be able to perform physically active duties, including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, lifting at least 25 pounds or using a two-person lift, assisting Person Served with daily living tasks, and operating office equipment.
  • Must be able to sit, reach, climb stairs, maneuver through narrow spaces, remain stationary as needed, move around the facility, and communicate with Person Served, staff, and external representatives.
  • Must have the vision abilities needed for close and distance vision, color vision, peripheral vision, depth perception, and adjusting focus.
  • Must demonstrate knowledge of human, legal, and civil rights; effects of prejudice, discrimination, oppression, and poverty; communication and learning styles; functional assessment; recovery-oriented, person-centered, strengths-based, trauma-informed, and culturally competent services; documentation standards; personal computer applications and equipment; and the effects of psychiatric conditions.
  • Must be able to use engagement strategies, natural supports, and basic community resources to help people integrate into the community.
  • Must be able to form supportive, trusting relationships with Person Served, families, and other supports; make independent judgments; work confidentially; balance competing priorities; and work independently and as part of a team.
  • Must be able to adhere to practices including Motivational Interviewing, Harm Reduction, Screening, Brief Intervention, Referral and Treatment, Housing First, Stages of Change, and Cognitive Behavioral interventions, and provide effective Treatment Plan interventions.

Responsibilities

  • Participate as a member of the intervention team for assigned Person Served and, at the direction of the Team LPHA Clinician and based on the Treatment Plan, teach skills, help people learn about and obtain community resources, and provide support and supervision as needed.
  • Deliver Treatment Plan interventions to build skills in activities of daily living, medication administration, symptom reduction, health and wellbeing, employment, school, socialization, and recreation, under the supervision and direction of clinically licensed team members.
  • Attend medical, psychiatric, and other appointments with Person Served as needed.
  • Develop and maintain service-oriented, professional relationships with community resources and service providers.
  • Follow Medication Administration Program policies and procedures.
  • Provide crisis intervention when needed.
  • Use trauma-informed, recovery-oriented, person-centered, culturally competent, and strengths-based approaches and skills-training techniques when working with Person Served.
  • Help Person Served self-manage symptoms through Safety Plans and medication-administration program services and education as needed.
  • Participate in the regional ACCS Outreach Worker Community of Practice Workgroup led by LPHA Clinicians for ongoing competency development, mentoring, and learning.
  • Support evidence-based and best-practice services, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Seeking Safety, Wellness Recovery Action Plan, and Cognitive Behavioral interventions; develop Safety Plans and Crisis Prevention and Response Plans and support the 8 Dimensions of Wellness.
  • Promote engagement, safe housing, community tenure, greater self-sufficiency, and successful completion of services.
  • Document Person Served needs and services thoroughly.
  • Promote access to healthcare, employment, and education services for Person Served.
  • Help orient new staff and Person Served to ACCS services.
  • Attend assigned trainings.
  • Perform other related duties as assigned.

Desired Qualifications

  • A bachelor's degree in human services, psychology, or a related field is preferred.
  • Bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions are preferred.
  • One to two years of related experience working with people with psychiatric disabilities and/or co-occurring disorders is preferred.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

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