Care Navigator

Responsibilities

Stepdown Navigator

Compass Intervention Center has been providing psychiatric services to the Memphis area for more than 29-years. Compass Intervention Center is located in Southwest Tennessee. This convenient location provides access to larger communities in Tennessee, Mississippi, and Arkansas. We work with children and families throughout the United States, including military families overseas.

Compass Intervention Center is a free-standing residential treatment center open to male and female children and adolescents from ages 10 to 17. Residential treatment, virtual programs, intensive outpatient and partial hospitalization services are available to male and female adolescents ages 10 to 17.

Compass offers a full continuum of care for psychiatric treatment of adolescents and is the only facility in the State of Tennessee that offers every level of care to adolescents.

Created to serve adolescents between the ages of 12 and 17 years old, the Acute Adolescent Program offers treatment for psychiatric and emotional problems.

Website: https://www.compassinterventioncenter.com

The Stepdown Navigator serve as the primary liaison between the hospital, receiving provides, families, and external agencies. Identify and coordinate with appropriate step-down programs (RTC, PHP, IOP, and Outpatient) based on patient needs. The Stepdown Navigator will attend treatment team meetings to provide updates on discharge planning and placement status. Provide emotional support and guidance throughout the transition. Educate patients and families on the step-down process and what to expect at the next level of care.

Job Duties/Responsibilities:

• Work closely with the clinical team to assess each patient’s readiness and suitability for step-down care.
• Develop individualized transition plans that align with clinical recommendations and family circumstances.
• Ensure all clinical documentation, referrals, and authorizations are completed in a timely manner.
• Address barriers to access, including insurance, transportation, and scheduling.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries! · More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Requirements:

• Master’s Degree in Counseling, Social Work, Psychology, or a related behavioral health field required.
• Licensure or license-eligible (e.g., LPC, LMSW, LMFT, etc.) preferred.
• Minimum of 2 years of experience working with adolescents in a mental health or behavioral health setting.
• Excellent communication skills, both written and oral.
• Strong knowledge of the behavioral health continuum of care and transition processes.

EEO Statement

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