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IHG

Global hotel company

Assistant Restaurant Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeIndonesiaNo salary listedIn-person

About the Job

Requirements

  • High school diploma or equivalent.
  • At least 2–4 years of restaurant experience in a full-service outlet or similar setting.
  • Fluency in English.
  • Strong leadership, communication, interpersonal, and organizational skills.
  • Alcohol awareness certification and/or a food service permit or valid health/food handler card, as required by a local or state government agency.
  • Indonesian nationality.

Responsibilities

  • Review daily bookings and plan smooth restaurant operations during each shift.
  • Ensure all restaurant areas are clean, well-presented, properly equipped, and ready before opening.
  • Assist in managing daily restaurant operations in accordance with hotel standards and procedures.
  • Ensure consistent delivery of exceptional guest service and a personalized dining experience.
  • Handle guest feedback, inquiries, and complaints professionally and promptly.
  • Assist in preparing staff schedules and ensuring appropriate staffing levels for each shift.
  • Brief and guide the team before each shift, including daily priorities, reservations, VIP guests, and special requirements.
  • Monitor team performance and ensure service standards are consistently maintained.
  • Train, coach, and develop team members to improve service skills and product knowledge.
  • Coordinate with Kitchen, Stewarding, Front Office, and other departments to ensure smooth operations.
  • Monitor restaurant presentation, mise en place, equipment, and overall cleanliness.
  • Ensure compliance with food safety, hygiene, health, and safety standards.
  • Assist with inventory control, stock levels, requisitions, and proper handling of restaurant supplies.
  • Support revenue-generating initiatives, promotions, upselling, and cost-control measures.
  • Assist the Restaurant Manager with administrative duties, reports, and operational planning.
  • Ensure brand standards, policies, and procedures are consistently followed.
  • Act as the Restaurant Manager in their absence and ensure continuity of operations.
  • Perform other duties assigned by management and maintain Six Senses guidelines, service and operating standards, performance benchmarks, LQA standards, and guest comments.

Desired Qualifications

  • A hospitality diploma or degree from a recognized hospitality school.
  • Additional languages.
  • Experience with an international luxury hotel or resort brand.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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