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Full-Time

Director – Talent Management

Posted on 6/20/2024

Vonage

Vonage

1,001-5,000 employees

Cloud-based communication services for businesses

Data & Analytics
Consulting
Hardware
Enterprise Software
Entertainment

Expert

London, UK + 3 more

Category
Human Resources
People & HR
Required Skills
Communications
Management
Data Analysis
Requirements
  • Demonstrated knowledge of talent management, leadership development, and factors impacting retention
  • Familiarity with learning and development methods, programs, processes, and issues
  • Experience in analyzing diverse data sets and developing insights
  • Excellent verbal/written communication, facilitation, and presentation skills
  • Experience in dealing with diverse stakeholders across functions, geographies, and levels
  • Strong attention to detail and creative thinking
  • Ability to develop and retain key talent, provide development thought leadership
  • Conceptualize and design talent management and development models
  • 10+ years' experience in HR and talent management in a global organization
  • Ability to develop, communicate, and implement talent strategies based on analytics
  • Experience leading projects in a matrix organizational environment
  • Leadership and relationship management skills
  • Experience as an HRBP or in leadership development initiatives
Responsibilities
  • Ensure talent strategies and pipeline support growth objectives
  • Collaborate with Talent Leader and HR Leaders to craft integrated talent strategy
  • Develop and retain outstanding talent through processes and programs
  • Embed talent mentality and accountability across the business
  • Build a culture of career growth and talent mobility
  • Drive activities associated with core talent processes and reviews
  • Connect talent systems and insights to advise business decisions
  • Deploy solutions and develop talent initiatives for critical roles
  • Identify transferable skills for talent movement and development
  • Support Global Early Talent programs and build future talent pipeline
  • Embed Culture & Values into talent processes and development
  • Consult on specialist TM topics like workforce planning and org design
  • Stay ahead of key open requisitions and prioritize critical roles
  • Ensure exceptional talent onboarding and assimilation
  • Develop strategies to retain and empower talent
  • Collaborate with stakeholders to establish targeted development plans
  • Align with broader talent management strategy and execution
  • Grow talent management mindset within people leaders and managers
  • Understand talent planning for critical roles and leadership roles
  • Oversee succession planning and talent pipeline for critical roles
  • Drive career progression and internal mobility

Vonage offers cloud-based communication services that enable businesses to integrate voice, messaging, video, and data capabilities into their applications. Its main products include Communications Platform as a Service (CPaaS), Unified Communications as a Service (UCaaS), and Contact Center as a Service (CCaaS), which help improve customer engagement and streamline internal communications. Unlike its competitors, Vonage uses a dual revenue model with both subscription and usage-based fees, allowing for scalability based on client needs. The company's goal is to modernize business communication infrastructure for various industries.

Company Stage

M&A

Total Funding

$1.1B

Headquarters

Holmdel Township, New Jersey

Founded

2001

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

-2%
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Simplify's Take

What believers are saying

  • Vonage's acquisition by Ericsson for $6.2 billion positions it for significant growth and innovation within a global network.
  • Winning multiple awards, including Gold in the 5G category and Best Virtual Agent Platform, highlights Vonage's industry leadership and commitment to cutting-edge technology.
  • Partnerships with major players like Singtel and KDDI Web Communications expand Vonage's global reach and enhance its service offerings.

What critics are saying

  • The $1.09 billion impairment charge by Ericsson could indicate financial challenges or integration issues post-acquisition.
  • The competitive landscape in cloud communications is intense, with numerous players vying for market share, which could impact Vonage's growth.

What makes Vonage unique

  • Vonage's CPaaS, UCaaS, and CCaaS offerings provide a comprehensive suite of communication tools that integrate seamlessly into business processes, unlike competitors who may specialize in only one area.
  • The dual revenue model of subscription and usage-based fees ensures financial stability and scalability, setting Vonage apart from competitors with less flexible pricing structures.
  • Recognition as a leader in the Gartner Magic Quadrant for CPaaS for two consecutive years underscores Vonage's strong market position and visionary approach.
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