Full-Time

Growth Design Director

Updated on 5/13/2026

Pipedrive

Pipedrive

1,001-5,000 employees

Cloud-based CRM for SMB sales teams

No salary listed

London, UK

Hybrid

Category
UI/UX & Design (1)
Required Skills
Machine Learning
Product Design
Data Analysis
Requirements
  • 12+ years of experience in product design
  • 5+ years of experience leading and managing design teams, with a focus on mentorship, performance, and culture-building
  • A proven history of applying design principles to influence user behavior and drive measurable business outcomes like revenue and acquisition
  • The ability to interpret behavioral data, read A/B test results, and use quantitative insights to validate or pivot design hypotheses
  • Deep experience in architecting and running systematic tests (multivariate or A/B) at a high velocity without compromising output quality
  • Hands-on experience with AI-assisted design and productivity tools to automate workflows and generate content or variants at scale
  • Ability to map complex user journeys and identify high-leverage friction points that align with core business goals
  • Specialized skills in fine-tuning AI models or building custom automated design pipelines
Responsibilities
  • Act as a player-coach by setting the vision and mentoring the team while remaining deeply involved in the craft and prototyping complex systems
  • Own the end-to-end strategy for user acquisition, activation, and retention by identifying and designing experiments for high-leverage opportunities in the user journey
  • Establish internal processes for rapid-fire testing to ensure the team moves from hypothesis to live experiment with industry-leading speed
  • Champion a culture of experimentation, advocating for “fail fast, learn faster” across the organization
  • Lead the adoption of AI-driven methodologies to automate design tasks, generate multi-variant tests, and deliver real-time personalized experiences
  • Utilize behavioral data to inform all design choices, building systems that allow user behavior to dictate product direction
  • Partner closely with Product, Engineering, Data, Marketing, and Leadership to align experimentation efforts, ensure technical feasibility, leverage behavioral insights, and translate design impact into measurable business outcomes
  • Lead and grow a team of 4-5 product designers, building a culture of craft, clarity, and customer obsession

Pipedrive provides cloud-based customer relationship management (CRM) software aimed at small- and medium-sized businesses. It helps sales teams manage their entire sales process by tracking leads, organizing activities, and closing deals through a subscription-based SaaS platform. The product works by offering features such as lead management, email integration, sales reporting, and customizable pipelines, all accessible online with different pricing tiers and optional add-ons. Unlike many competitors, Pipedrive focuses on a straightforward, user-friendly interface and pipeline-centric workflow tailored to SMB needs, with a variety of integrations and an active user community to share tips and provide feedback. The company’s goal is to help sales teams become more efficient, prioritize tasks, and close more deals by delivering an easy-to-use, scalable CRM that can be accessed from anywhere.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$1.6B

Headquarters

New York City, New York

Founded

2010

Simplify Jobs

Simplify's Take

What believers are saying

  • Regional data centers in Montreal and Sydney reduce latency 15-60% and unlock regulated sector compliance deals.
  • April 2026 updates (bulk scheduling, auto email logging, task triggers) close workflow gaps for high-volume teams.
  • Sequences feature with AI-powered email drafting and stop conditions automates multi-touch nurturing at scale.

What critics are saying

  • HubSpot's 2,000+ native integrations and Breeze Assistant enable cross-functional automation Pipedrive cannot match.
  • HubSpot's free tier captures trial users; Pipedrive's paid-only model loses early-stage SMB market penetration.
  • Economic contraction forces SMBs to consolidate vendors; Pipedrive's single-function positioning triggers mass churn.

What makes Pipedrive unique

  • Visual pipeline interface with drag-and-drop deal management built specifically for sales teams.
  • Faster time-to-value and cleaner UX than HubSpot for pure sales workflows without cross-functional bloat.
  • Predictable, affordable pricing across all tiers with no free tier cannibalization of paid customers.

Help us improve and share your feedback! Did you find this helpful?

Your Connections

People at Pipedrive who can refer or advise you

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Flexible Work Hours

Parental Leave

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

0%
MinorCo
Apr 29th, 2026
5 pipedrive updates - April 2026 [VIDEO].

5 pipedrive updates - April 2026 [VIDEO]. Pipedrive has shipped five meaningful updates in April 2026 that address some of the most common workflow pain points for active users: bulk activity scheduling, automatic email logging, bulk change revert, task-based automation triggers, and deal participant shortcuts. None of these were announced as headline features. Most users won't notice them without looking. This post covers what each one does, how to find it, and who it affects. 1. How to bulk create Activities in Pipedrive. You can now select multiple deals or contacts from any Pipedrive list view and create activities for all of them at once. A "Schedule Activities" button appears in the toolbar as soon as you select records - no workaround needed. The feature that makes this practically useful is per-day spacing. Rather than assigning all activities to the same date, you set a daily limit - 5 or 10 per day - and Pipedrive distributes them automatically across your calendar. Before this feature, bulk activity creation required exporting records to a spreadsheet, scheduling manually, or building an automation. All three added meaningful overhead for anyone running high-volume outreach. Who it's for: Sales reps and managers running systematic follow-up across a large pipeline. Particularly useful after a pipeline review meeting where multiple deals need next activities assigned at once. How to access it: Any list view (Deals, Contacts, etc.) | select records | click "Schedule Activities" in the top toolbar. 2. How to automatically log emails as Activities in Pipedrive. Pipedrive now lets you automatically log every outgoing email as a completed activity. A toggle in the email compose window - once turned on - stays on permanently, recording each sent email with its subject line as the activity title. The reporting impact is significant. Activity reports in Pipedrive track calls, meetings, and tasks - but emails sent through Pipedrive were not captured unless manually logged as a separate step. That gap meant email outreach was invisible in activity data. With this toggle enabled, email volume appears alongside other activity types in your monthly reports, giving a complete picture of outreach without any extra steps. Who it's for: Anyone using Pipedrive's activity reports to track their own output or their team's. Managers running performance reviews or forecasting based on activity data will notice the accuracy improvement immediately. How to access it: Open any email compose window on a deal | look for the toggle at the bottom of the compose pane | turn it on. It persists across all future emails. 3. How to undo bulk changes in Pipedrive. Pipedrive now lets you revert bulk changes - including custom field updates and bulk deletions - directly from within the app, without contacting support. The feature is under Tools and Apps | Restore Data and logs every bulk action with a timestamp and a one-click Restore option. Before this, the situation was genuinely painful. If you bulk-updated a custom field across hundreds of deals and got it wrong, or accidentally deleted a field, there was no self-serve fix. You contacted Pipedrive support, explained what happened, and waited. For teams running large imports or periodic data clean-ups, this was a real operational risk - one bad bulk action could set you back hours. What types of changes can be reverted: * Bulk field updates (e.g. updating a custom field across multiple deals at once) * Bulk deletions of fields or records * Any change that appears in the Restore Data log Step-by-step: how to revert a bulk change in Pipedrive. * Go to Settings in the top-right menu * Click Tools and Apps * Select Restore Data * You'll see a timestamped log of all bulk changes made on the account * Use the filter to narrow by change type if needed * Find the action you want to undo and click Restore on the right-hand side * Pipedrive returns the account to the state it was in before that change Who it's for: Admins and anyone with bulk-edit permissions - particularly useful after imports, pipeline restructures, or field clean-ups where something went wrong. If you manage a Pipedrive account for a client, this is worth knowing before you need it. Note: The Restore Data log covers bulk changes. Individual record edits (e.g. manually updating a single deal field) are not included - verify this against Pipedrive's documentation if you need to confirm the exact scope. 4. Task triggers in Pipedrive automation. Pipedrive automation now supports task events as triggers, alongside the existing options for deals, contacts, and activities. You can trigger an automation when a task is created, updated, or marked complete inside Pipedrive Projects. This closes a meaningful gap for teams using Projects for post-sale delivery or structured internal workflows. Prior to this update, task events had no automation trigger - meaning project-based workflows either relied on manual steps or required a workaround through a third-party tool like Zapier. Practical automations this enables: marking a task complete to move a project to the next phase; creating a task to notify a team member by email; completing all tasks in a phase to send an automated status update to the client. Who it's for: Teams using Pipedrive Projects for delivery, onboarding, or any structured process that runs after a deal is won. Note: Pipedrive Projects is available on Professional plans and above - task triggers won't appear if Projects isn't enabled on your plan. How to access it: Automations | Create automation | select "Task" under Event Triggers. 5. Auto-Add email recipients as deal participants in Pipedrive. When composing an email on a deal, adding someone in the To or CC field now shows a person icon next to their name. Clicking it adds them as a deal participant - connected to the deal on an ongoing basis - without leaving the compose window. Deal participants allow multiple contacts to be associated with a single deal, which matters when more than one person from a client organisation is involved in a conversation. The previous workflow required opening the deal record separately to add participants manually - a step that was easy to skip and frequently did get skipped. This update removes that friction entirely. Who it's for: Anyone selling into organisations with multiple stakeholders, or managing accounts where several contacts are CC'd on deal-related emails. How to access it: Email compose on any deal | add a recipient | click the person icon next to their name. Frequently asked questions. Where can I find all recent Pipedrive updates? Pipedrive publishes release notes at pipedrive.com/en/blog/release-notes. Updates are not always announced through in-app notifications, so checking the changelog directly is the most reliable way to stay current. Can you undo a bulk change in Pipedrive? Yes, as of April 2026. Go to Settings | Tools and Apps | Restore Data. The log shows all bulk changes with timestamps and a Restore button to revert each one. Does Pipedrive automatically log emails as activities? Not by default, but it can. There is a toggle in the email compose window that - once enabled - automatically logs every outgoing email as a completed activity. It needs to be turned on once per user. Do Pipedrive task triggers require a specific plan? Task triggers are tied to Pipedrive Projects, which is available on Professional plans and above. If you can't see the task trigger option in the automation builder, check whether Projects is enabled on your plan. What are deal participants in Pipedrive? Deal participants are contacts associated with a deal who are not the primary contact. They are useful when multiple people from a client organisation are involved in a deal - for example, a champion and a decision-maker. Adding participants ensures their communications and activities are linked to the deal record. Summary. These five updates address real workflow gaps - bulk scheduling, email reporting accuracy, data recovery, project automation, and contact management. The bulk change revert and automatic email logging are the most impactful for teams actively managing pipelines and reporting. For a walkthrough of each feature inside Pipedrive, see the full video. Want to receive its latest FREE videos? Choose what updates you'd like to receive and get new video training sent right to your inbox!

Pipedrive
Apr 21st, 2026
Pipedrive ranked #1 in Lead Management and Small Business CRM by SoftwareReviews.

Pipedrive ranked #1 in Lead Management and Small Business CRM by SoftwareReviews. New York, April 21, 2026 - Pipedrive, the easy and intelligent CRM for small and medium-sized businesses, has been recognized by SoftwareReviews with top rankings across Lead Management and Customer Relationship Management (CRM) categories, based on verified user feedback. In the latest SoftwareReviews rankings, Pipedrive achieved: #1 in Lead Management (score 9.0) #1 in CRM for Small Businesses (score 9.0) #3 in CRM for Midmarket (score 9.1) These rankings are based on direct feedback from verified users and evaluate key factors including product capabilities, ease of use, vendor support, and overall customer satisfaction. "These recognitions reflect the real experiences of sales teams using Pipedrive every day," said Sean Evers, VP of Sales & Partner at Pipedrive. "Being ranked #1 in both Lead Management and Small Business CRM shows that we are delivering strong outcomes where it matters most - helping teams capture leads, manage pipelines, and close deals more efficiently. Our focus is to build a CRM that combines simplicity with intelligent capabilities, so customers can make faster, better decisions without added complexity." SoftwareReviews, a division of Info-Tech Research Group, evaluates software through in-depth surveys of end users. Its methodology prioritizes real-world user experience, including satisfaction, feature performance, and vendor relationship quality. Pipedrive's #1 ranking in Lead Management highlights its ability to help businesses capture, organize, and convert leads effectively. Its strong performance across both small business and midmarket CRM categories demonstrates that the platform scales with growing teams while maintaining ease of use. As sales environments become increasingly data-driven and AI-enabled, Pipedrive continues to invest in intelligent features that reduce manual work and improve decision-making. The company's approach focuses on delivering practical, user-centered innovation that supports everyday sales workflows. About Pipedrive Founded in 2010, Pipedrive is an easy and intelligent CRM designed for growing sales teams at small and medium-sized businesses. Built to be easy to adopt and scale, it helps them manage their sales processes and grow revenue. Today, more than 100,000 small and medium-sized businesses worldwide use Pipedrive. The company is headquartered in New York and has offices across Europe and the U.S. Its investors include Vista Equity Partners, Bessemer Venture Partners, Insight Partners, Atomico, and DTCP. Learn more at www.pipedrive.com. Press contact: [email protected]

ContactCenterWorld.com (North America) Inc.
Mar 30th, 2026
News: Pipedrive ranks #6 in G2 Best Sales Software Products 2026 list.

News: Pipedrive ranks #6 in G2 Best Sales Software Products 2026 list. #contactcenterworld, @pipedrive, @g2_telecom New York, NY, USA, Mar, 2026 - Pipedrive,a CRM for small and medium-sized businesses, ranks #6 on G2's Best Sales Software Products 2026 list. The annual ranking is based on verified user reviews. "Sales technology is evolving quickly, but the fundamentals haven't changed - teams need tools they can trust. As we bring more intelligence into Pipedrive, our focus is on making sales simpler, not more complex, for small and medium-sized businesses. This recognition from G2 reflects what matters most: building a CRM that helps teams act faster, make better decisions and stay focused on what drives results," said Joe Futty, Chief Product & Technology Officer at Pipedrive. The annual G2 rankings are determined by authentic user feedback, satisfaction scores and market presence data across thousands of software products. The Best Sales Software Products category highlights platforms that consistently deliver measurable impact for sales teams. Out of 4,664 products in this category, 446 met the eligibility criteria, with only 50 included in the final ranking. Users frequently highlight Pipedrive's ease of use in G2 reviews, particularly features such as drag-and-drop pipeline management and centralized follow-ups. In addition to ranking #6 in the Best Sales Software category, Pipedrive was also recognized in G2's Top Overall Software (#53) and Top Product Customer Satisfaction (#37). Pipedrive continues to invest in simplifying sales workflows and embedding intelligent automation into everyday processes for small and medium-sized businesses. Posted by Veronica Silva Cusi, news correspondent Source: https://www.businesswire.com About Pipedrive Inc.: Pipedrive is the weapon of choice for salespeople in scaling companies - the sales CRM pipeline platform that makes selling simple. Pipedrive keeps things moving, stops tasks falling through the cracks and kills the tedium of admin. Pipedrive ensures that sales activities remain targeted, ambitious and realistic. Today, over 75,000 customers in 170 countries, and across 100 industries leverage Pipedrives' award-winning software to manage their sales process. Founded by seasoned sales professionals, Pipedrive launched in 2010. It is one of the fastest growing cloud-driven SaaS companies worldw About G2, Inc: Since 2000, G2, Inc has provided Contract Negotiation services to Fortune 500 and Global 100 companies across all industries. G2, Inc's clients are some of the most well-known names in business with telecom infrastructures spanning across the Americas, Europe and Asia Pacific. Today's tip of the day - be A Customer. Read today's tip or listen to it on podcast. Related editorial. More editorial from Pipedrive Inc. Published: Monday, March 30, 2026

GlobeNewswire
Mar 17th, 2026
DIDWW integrates phone.systems(TM) cloud PBX with ActiveCampaign CRM.

DIDWW integrates phone.systems(TM) cloud PBX with ActiveCampaign CRM. DUBLIN, March 17, 2026 (GLOBE NEWSWIRE) - DIDWW, a global telecom provider of premium-quality SIP trunking and two-way SMS services, has announced a new integration between its cutting-edge cloud PBX, phone.systems(TM), and ActiveCampaign CRM. Designed to help businesses streamline customer communications, this integration synchronizes contact data, automatically logs calls, and provides deeper visibility into customer interactions - all within a single connected workflow. With this integration, phone.systems(TM) users can connect their ActiveCampaign accounts to automatically match inbound and outbound calls with CRM contacts. Calls are logged directly within ActiveCampaign, enabling sales and support teams to maintain accurate, up-to-date communication histories without the need for manual data entry. In addition to call logging, automatic contact synchronization between the two platforms ensures that customer information remains consistent across systems at all times. Further enhancing the integration, AI-powered call insights within phone.systems(TM) provide teams with greater visibility into conversation outcomes, helping organizations optimize customer engagement and overall operational efficiency. "Integrating phone.systems(TM) with ActiveCampaign allows businesses to connect their communication workflows directly with their CRM environment," said Vladas Juozapavicius, phone.systems(TM) Product Manager at DIDWW. "By automating contact synchronization and call journaling, organizations can save time, reduce manual work, and gain more value from every customer interaction." This latest addition expands the growing list of CRM platforms supported by phone.systems(TM). Alongside ActiveCampaign, DIDWW's cloud PBX integrates effortlessly with leading CRM solutions such as Salesforce, HubSpot, Pipedrive, Zendesk, Zoho and monday CRM, enabling organizations to seamlessly align voice communications with their existing business workflows. The ActiveCampaign integration can be configured directly within the phone.systems(TM) interface. Detailed setup instructions are available in DIDWW's official documentation: ActiveCampaign and phone.systems(TM) integration. About DIDWW DIDWW is a licensed telecom operator specializing in fully compliant phone numbers, voice, and messaging services across 90+ countries. The company is continuously expanding its coverage and currently holds telecom licenses in 30 countries, with its own numbering resources in 18 of those regions. The company's innovative cloud PBX solution, phone.systems(TM), enables businesses to create streamlined communication systems. Enhanced by AI-driven tools, seamless CRM integrations, and multiplatform apps for Windows, iOS, macOS, and Android, phone.systems(TM) delivers an unparalleled user experience. DIDWW also employs automated quality and abuse monitoring, all supported by a professional, in-house customer support team available 24/7/365. Press Contact: Vilija Simkiene Marketing Department [email protected] www.didww.com

PR Newswire
Jan 29th, 2026
Quo launches Pipedrive integration to sync customer communications and automate sales pipelines

Quo, formerly OpenPhone, has launched an integration with Pipedrive CRM that automatically syncs customer contacts and conversation history between the two platforms. The integration aims to reduce manual administrative work for sales and support teams using both services. The integration allows users to log calls, texts and voicemails directly in Pipedrive, enables click-to-call functionality, and automatically updates duplicate contacts. It's available to Pipedrive customers on Quo's Business and Scale plans. Founded to address fragmented workflows that previously required hours of manual data entry, Quo's AI-powered business phone system now integrates with several key services including HubSpot, Attio and Zapier. The company serves nearly 90,000 businesses and ranks first in customer satisfaction on G2.