Program Manager: Risk and Supplier Relationship Management

who we are:

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive, and growth-focused environment for our people.

about this team:

The Global Procurement team are trusted business advisors who strategically partner with internal stakeholders and external suppliers to create value and mitigate risk in strategic non-product purchases for the global organization. The team supports the business in increasing its profitability and return on investment by creating value in our indirect supply chain through strategic & stakeholder-centric procurement. From providing category expertise, market insights, cost savings opportunities, supplier performance and relationship management & developing short and long-term strategies, the Global Procurement team plays a key role in value delivery for our business.

Rooted within Global Procurement is the Global Procurement Strategy & Analytics function. This team enables value delivery across Category Management through Procurement Enablement, Procurement Intelligence, and Responsible Procurement. Beyond establishing strong data and process foundations, the team also drives alignment to lululemon’s core values and mandates related to People and Planet.

a day in the life: 

Reporting to the Director, Procurement – Strategy & Analytics, the Program Manager, Risk and Supplier Relationship Management (Responsible Procurement) plays a critical role in embedding lululemon’s values across our supplier ecosystem. In close partnership with Legal, Risk & Advisory, Cybersecurity, and Business Units, this role leads the design and execution of global Responsible Procurement programs focused on supplier risk and relationship management within Global Procurement.

what you’ll do:

• Own and drive the end-to-end delivery of Supplier Risk Management and Supplier Relationship Management programs, translating Responsible Procurement strategy into structured, scalable practices across Global Procurement
• Translate risk and relationship management frameworks into scalable processes, tools, and governance, enabling consistent adoption across categories and regions
• Own program outcomes, ensuring risk assessments, monitoring, and supplier relationship activities are executed with rigor, consistency, and timeliness
• Drive program performance by tracking KPIs, identifying gaps, and advancing actions to improve adoption, effectiveness, and business impact
• Enable cross-functional governance and decision-making by facilitating forums with Legal, Risk & Advisory, Cybersecurity, and Business stakeholders to assess risks, align on actions, and track mitigation progress
• Partner with category teams to shape supplier strategies, embedding risk and performance insights into sourcing decisions, contract renewals, and ongoing supplier management
• Lead Supplier Relationship Management for priority suppliers, including performance frameworks, business review cycles, and continuous improvement initiatives
• Oversee reporting and insight generation, ensuring data and dashboards are accurate, relevant, and drive clear, actionable decisions
• Drive continuous improvement across tools, processes, and data, strengthening program effectiveness, scalability, and usability

qualifications:

• Required: Bachelor’s degree
• Preferred: MBA, SCMP, PMP or other relevant professional designation or certification
• 5+ years Procurement experience, Third-party Risk Management, Supplier Relationship Management programs and/or Procurement Strategy
• 2+ years of indirect procurement category experience 
• Data-driven thinker with proven ability to analyze complex data
• Excellent PC skills (Microsoft Office); experience with P2P (Coupa) or Oracle is an asset
• Experience using AI to unlock efficiency and fuel analytics. P2P/e-sourcing platform knowledge is an asset 
• Excellent verbal and written communication skills
• Core capabilities:
• Program Management: Leads complex and cross category Supplier Management program workstreams or supplier management elements, including governance, processes, framework delivery, etc.
• Responsible Procurement: Ensures strategic sourcing integrates supplier risk and relationship and performance considerations.
• Reporting: Creates and manages updates to procurement reports, including but not limited to spend reporting, contract analysis and reporting, project landscape reporting, supplier attributes reporting.
• Data Management: Has a strong proficiency with procurement systems and tools. 
• Project management: Leads complex projects and manages multiple deliverables concurrently. Uses tools and techniques to track progress, manage risks, and proactively communicate changes.
• Supplier Risk: Advanced understanding of third-party risk management principles. Develops risk management requirements, reviews assessments, defines monitoring strategies required across all supplier tiers along with management of risk register
• Supplier Performance: Advanced ability to facilitate execution of supplier relationship management framework along with ownership of supplier performance management process
• ESG: Integrates social and environmental concerns into Procurement practices. Guides others in policy and/or direction within procurement activities.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
• Communicate with honesty and kindness and create the space for others to do the same. 
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
• Foster connection by putting people first and building trusting relationships. 
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

additional notes

Authorization to work in Canada is required for this role.

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $112,000 – $147,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and, subject to program eligibility requirements.  

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans 
• Paid time off 
• Savings and retirement plan matching 
• Generous employee discount 
• Fitness & yoga classes 
• Parenthood top-up 
• Extensive catalog of development course offerings 
• People networks, mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

 
 workplace arrangement

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.