A valid driver’s license and a clean driving record are required.
Previous experience in a delivery, logistics, or warehouse role is required.
The candidate must prioritize safety and be able to operate a large van in urban and suburban environments.
The candidate must be comfortable with physical work, including lifting and moving bikes weighing up to approximately 70 pounds with assistance.
The candidate must be reliable, punctual, and able to work independently on the road.
The candidate must be able to use basic technology tools, including routing apps, warehouse software, and communication platforms.
Responsibilities
Safely operate an Upway-branded van to deliver e-bikes to customers and pick up bikes from sellers across the Los Angeles area.
Provide a professional, customer-friendly handoff at each delivery, including basic bike set-up support when needed.
Support warehouse operations during non-driving hours, including packaging, moving, and preparing bikes for shipment.
Maintain accurate records of deliveries, pick-ups, and warehouse inventory movements.
Collaborate with the warehouse and customer support teams to ensure smooth scheduling, routing, and on-time deliveries.
Uphold the company’s safety, vehicle use, and quality standards to protect customers, the team, and the brand.
Desired Qualifications
Experience handling bikes or e-bikes, including repair, assembly, or retail experience.
Interest in sustainability, mobility, or the cycling industry.
Familiarity with the Los Angeles area and efficient routing and delivery practices.
Customer-facing experience, ideally in delivery or retail settings.
Upway is a fast-growing startup building the world’s largest e-commerce site for e-bikes 🚲. We are rapidly expanding in our mission to make electric mobility more accessible and reduce waste 🌎!
We are now hiring a Delivery & Operations Specialist to join our Los Angeles, CA team. In this role, you’ll be the face of Upway on the road - delivering and picking up bikes across the LA area with professionalism and care. When not on deliveries, you’ll support daily warehouse operations by moving, packaging, and preparing bikes for customers. This is a hands-on role at the heart of our customer experience, combining driving, customer interaction, and warehouse teamwork.
Our location is in Redondo Beach, right off the Metro K line.
Key Responsibilities
Safely operate an Upway-branded van to deliver e-bikes to customers and pick up bikes from sellers across the Los Angeles area.
Provide a professional, customer-friendly handoff at each delivery, including basic bike set-up support when needed.
Support warehouse operations during non-driving hours, including packaging, moving, and preparing bikes for shipment.
Maintain accurate records of deliveries, pick-ups, and warehouse inventory movements.
Collaborate with the warehouse and customer support teams to ensure smooth scheduling, routing, and on-time deliveries.
Uphold Upway’s safety, vehicle use, and quality standards to protect our customers, team, and brand.
Necessary Skills
Valid driver’s license with a clean driving record
Previous experience in a delivery, logistics, or warehouse role
Strong attention to safety and the ability to operate a large van in urban and suburban environments
Comfort with physical work, including lifting and moving bikes (up to ~70 lbs with assistance)
Reliable, punctual, and able to work independently on the road
Team-oriented mindset with willingness to jump between driving and warehouse tasks as needed
Ability to use basic technology tools (routing apps, warehouse software, communication platforms)
Nice to Haves
Experience handling bikes or e-bikes (repair, assembly, or retail background)
Interest in sustainability, mobility, or the cycling industry
Familiarity with the Los Angeles area and efficient routing/delivery practices
Customer-facing experience, ideally in delivery or retail settings