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Zurn Elkay Water Solutions

Integrated water solutions and fixtures provider

Customer Care Representative

Customer SupportConfirmed live in the last 24 hours
Full-timeDowners Grove, IL, USAIn-person

About the Job

Requirements

  • A bachelor's degree or two years of related experience is required.
  • Experience in the plumbing industry is preferred.
  • Knowledge of Microsoft Office software, including Excel, PowerPoint, Word, and Outlook, is required.

Responsibilities

  • Actively manage customer orders.
  • Work and interact with multiple intercompany departments.
  • Identify, investigate, and research user questions and problems.
  • Assist external users of the organization's technical products or services by answering questions and solving problems involved in their use.

Desired Qualifications

  • Experience in the plumbing industry is preferred.

About the Company

Zurn Elkay Water Solutions

Integrated water solutions and fixtures provider

Zurn Elkay Water Solutions provides a wide range of water management products for commercial, institutional, and residential markets, including bottle filling stations, drinking fountains, sinks, faucets, valves, drainage systems, and restroom fixtures. Its products focus on improving water quality, safety, hygiene, and conservation, and it uses a razor-and-blade model where installing filtered water stations leads to ongoing revenue from filter replacements. The company differentiates itself by combining Zurn’s plumbing expertise with Elkay’s stainless-steel fixtures and water coolers to offer an integrated portfolio primarily in the U.S. with some international locations. The goal is to be a market leader in sustainable water solutions through safe, efficient systems and long-term service and filtration programs that emphasize water hygiene and conservation while sustaining recurring revenue.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Milwaukee, WI
Founded
1900

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