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Ramey-Estep / Re-group

Nonprofit youth behavioral healthcare provider

Youth Peer Support Specialist

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeAshland, KY, USA$18 /hr

About the Job

Requirements

  • A high school diploma or GED is required.
  • Lived experience as a youth receiving mental health or substance use services, or involvement in foster care, residential, or other Department for Community Based Services or Department of Juvenile Justice settings, is required.
  • Must be between the ages of 18 and 35 under state regulations governing this service.
  • Must maintain a valid driver's license and insurability.
  • Must be proficient with Microsoft Word, Excel, PowerPoint, and other applications used by the organization or regulatory agencies.
  • Must be able to use telehealth platforms and electronic health records on a laptop or tablet and assist families and clients with using this technology for service delivery.
  • Must be able to understand and relate to the needs of clients from diverse backgrounds.
  • Must be able to read, write, and converse in English.
  • Must successfully complete a pre-employment drug screen, background screening, and a TB skin test or provide proof of a negative chest X-ray or other documentation.
  • Must successfully complete Excellent Foundations and maintain 40 hours of annual training.
  • Must complete program training in Collaborative Care workflows, suicide risk identification, trauma-informed care, crisis escalation protocols, HIPAA, 42 CFR Part 2 privacy, and telehealth technology.
  • Must maintain CPR and First Aid training.
  • Must meet the physical requirements of the role, including standing, walking, talking, hearing, smelling, sitting, handling objects, reaching, stooping, kneeling, crouching, climbing stairs, and occasionally climbing, balancing, or running; required vision includes close, distance, and peripheral vision.

Responsibilities

  • Ensure the safety and well-being of RE clients; support RE's mission, vision, and values; and follow the agency's code of ethics, policies, and procedures.
  • Support accreditation and compliance with regulatory agencies.
  • Promote positive interactions with clients and staff by demonstrating maturity, respect, a team-centered approach, confidentiality, and awareness and sensitivity to cultural and other differences.
  • Use agency communication systems effectively and participate in professional development to maintain competency.
  • Manage financial and physical resources effectively.
  • Report incidents of abuse or potential abuse involving clients to appropriate authorities and RE.
  • Use relevant personal experiences to build trust, hope, and engagement with youth and caregivers referred through primary care, schools, emergency medical services, hospitals, and community partners.
  • Contact youth and families promptly after referral, including within 24 to 72 hours after a crisis, emergency department visit, or hospital discharge, to explain services, schedule appointments, and confirm attendance.
  • Model effective coping strategies, resilience, and recovery.
  • Empower youth and caregivers to express their preferences in developing and implementing care plans.
  • Participate in Collaborative Care team meetings and case reviews to share the youth's perspective and advocate for their needs.
  • Help families overcome barriers to care, including transportation, medication access, benefits, housing, food insecurity, school disruption, and caregiver stress, through warm handoffs to community resources.
  • Re-engage youth and families after missed appointments or loss of contact, and support continued engagement at 7, 30, 60, and 90 days.
  • Help youth and families set up and use telehealth services, including loaned tablets and hotspots.
  • Coordinate with schools, Family Resource and Youth Services Centers, and community partners to support youth in the program.
  • Enhance youth self-advocacy skills and confidence.
  • Educate primary care and community partners about youth culture and peer support to improve service delivery.
  • Gather youth and caregiver feedback to support program quality improvement.
  • Complete required documentation, including contacts, social needs referrals, and follow-up outcomes, within required timeframes to support grant reporting.
  • Perform other duties as assigned.
  • Work in office, telehealth, in-home, school, primary care, and other community-based settings; travel daily locally across Boyd, Carter, Elliott, Greenup, and Lawrence Counties.
  • Occasionally work holidays, weekends, evenings, and extra hours; work with youth and families who may be in crisis or acute distress.

Desired Qualifications

  • Knowledge of community resources in the Northeastern region of Kentucky.

About the Company

Ramey-Estep / Re-group

Nonprofit youth behavioral healthcare provider

Ramey-Estep Homes provides behavioral healthcare for Kentucky children and families through a nonprofit continuum of care. Its services include assessment, office-based and in-home counseling, targeted case management, treatment foster care, and residential treatment, all with evidence-based programs for adolescent substance use. Clients move through a coordinated set of services after intake, delivered in office or at home and supported by case management, foster care, or residential treatment. The goal is to offer accessible, integrated behavioral health services that support recovery and well-being for youth and families in Kentucky.

Company size
51-200
Company stage
Grant
Total funding
$580K
Headquarters
Rush, KY
Founded
1944

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