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Ferguson

Distributes plumbing and HVAC supplies to pros

Field Service Technician - Applied Air

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeWaltham, MA, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least two years of relevant experience is required.
  • Strong technical and communication skills are required.
  • The ability to travel and work in varied environments is required.
  • The ability to lift is required.
  • Applicants must be at least 18 years old.
  • A valid state-issued license is required.

Responsibilities

  • Perform field service work, including equipment start-ups that activate factory warranties, and be fully certified to complete this work.
  • Handle warranty claims, defects, and service repairs covered under warranty or service agreements.
  • Execute service work as quoted by the Vice President of Service and Parts or Sales Engineers, and travel to customer sites daily based on a structured schedule.
  • Deliver high-quality service and maintain strong customer relationships in the field.
  • Work primarily in the field and rarely in the office.
  • May provide driver duties and responsibilities.

Desired Qualifications

  • Technical certifications are preferred.

About the Company

Ferguson

Distributes plumbing and HVAC supplies to pros

Ferguson distributes plumbing, HVAC, waterworks and industrial supplies to the contractors, builders and facility teams that install and maintain water and air systems across North America. Its branches, distribution centers and showrooms stock pipe, valves, fixtures, heating and cooling equipment and fire protection products, so trade professionals can buy at a counter or schedule jobsite delivery. Specialist teams quote large capital projects, and showroom consultants walk homeowners and builders through fixture choices. Ferguson earns its revenue on the margin between what it pays manufacturers and what it charges professional customers. Ferguson was founded in 1953 and is based in Newport News, Virginia.

Company size
10,001+
Company stage
IPO
Headquarters
Newport News, VA
Founded
1953

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