People Operations Intern

About The Role

Taktile empowers financial institutions to transform into truly AI-native organizations. We're growing rapidly with enterprise customers across banks and insurance companies, and we're looking for an People Ops Intern to be Taktile's ambassador to our future employees.

You will collaborate closely with our People team to ensure the efficient management of the employee lifecycle, from onboarding to ongoing feedback and support. You will play a crucial role in maintaining our HR systems, keeping employee data accurate, and supporting the administrative tasks that keep our people operations running smoothly. By handling these essential tasks, you will contribute significantly to shaping the company's growth and ensuring we maintain a high standard of employee satisfaction and performance. You will work closely with colleagues across all departments to manage various People activities.

What You'll Do as a People Ops Intern

• Employee Onboarding: Once candidates join our team, take the lead in preparing and coordinating first-day agendas for new hires, managing communication to ensure a smooth onboarding experience.

• Database and Profile Management: Maintain and update HR-related content on our internal databases and manage employee profiles in our HRIS (HiBob), ensuring all data is accurate and up-to-date. This is crucial for consistency and compliance with company policies.

• Administrative Support: Prepare documents for various processes (internal transfers, mobility, etc.).

• Employee Benefits Management: Assist in managing and communicating benefits for employees, ensuring they are well informed about their entitlements and processes.

• General People Support: Assist with any People-related queries, providing timely and accurate information to employees and managers.

• Process Improvement & AI Enablement: Help identify opportunities to streamline People workflows, including building and refining AI tools (e.g. Claude skills) to make our people operations more efficient.

About You

• Strong time management and multitasking abilities.

• Strong attention to detail and commitment to data accuracy.

• Collaborative attitude and willingness to assist team members in achieving common goals.

• Excellent verbal and written communication skills in English (German is a plus).

• Excited to learn about new concepts, tools, and processes and eager to challenge the status quo.

Ideal Qualifications (but not required)

• Bachelor's degree in Human Resources, Business Administration, Psychology, or related field (or equivalent experience).

• Familiarity with HR software and tools.

What We Offer

• Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.

• Make an impact and meaningfully shape an early-stage company.

• Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.

• Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.

Our Stance

• We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.

• We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.

About Us

Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com.

About Your Employment.

Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.

Your Privacy.

Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.

How we use your data.

We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.

Legal basis (EU/UK applicants).

We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).

Retention.

If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.

Your rights.

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.

Automated decision-making.

We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.

International transfers.

Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.

By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact [email protected]