Utility & Building Systems Outage Coordinator

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Job Summary

The Utility & Building Systems Outage Coordinator is responsible for planning, coordinating, and communicating all utility and building system outages across Getty facilities. This role serves as the central point of contact between Capital Projects, contractors, in-house facilities staff, and the broader Getty community to ensure that outages are properly scheduled, clearly communicated, and executed with minimal disruption to museum, gallery, and administrative operations.

Major Job Responsibilities

• Coordinate all planned and emergency utility/building system outages (e.g., electrical, mechanical, plumbing, HVAC, fire/life safety, IT/network infrastructure) with relevant Getty stakeholders and affected parties.
• Develop and distribute clear, accurate outage notifications, including a description of the outage, the systems and areas affected, and the anticipated timeline.
• Serve as the primary liaison between project managers, contractors, in-house facilities staff, Getty Communications, and utility representatives throughout the outage planning and execution process.
• Maintain a comprehensive understanding of Getty's utility infrastructure and building systems to accurately assess outage scope, impact, and risk.
• Track outage schedules and provide timely updates to stakeholders in the event of changes, delays, or extensions.
• Partner with Getty Communications to ensure outage information is disseminated appropriately across affected departments, galleries, and public-facing areas as needed.
• Identify potential conflicts between planned outages and museum operations, events, or other capital project activities, and proactively escalate or resolve scheduling issues.
• Maintain accurate records/logs of past and upcoming outages for reference and reporting purposes.
• Participate in project meetings to represent outage coordination needs and provide input on sequencing of utility/system work.
• Support post-outage debriefs to capture lessons learned and improve future coordination processes.

Qualifications

• Thorough working knowledge of building utility systems (electrical, mechanical, plumbing, HVAC) and infrastructure coordination in a large facility or campus environment.
• Demonstrated experience coordinating with multiple stakeholder groups, including contractors, facilities staff, project managers, and communications teams.
• Strong written and verbal communication skills, with the ability to translate technical information into clear, accessible updates for a non-technical audience.
• Excellent organizational skills and the ability to manage multiple concurrent schedules and priorities.
• Ability to work collaboratively across departments in a fast-paced, deadline-driven environment.
• Experience in capital projects, facilities management, construction coordination, or a related field.
• Bachelor's degree in engineering, construction management, facilities management, or a related field; or an equivalent combination of education and experience with 5+ years in facilities.

Knowledge, Skills and Abilities

• Knowledge of project management theories and practices applicable to projects that are complex in scope
• Skill in project management monitoring, in addressing changes in scope or timing, and in operating computers and applicable software
• Ability to manage project activities; to establish project goals and objectives; to exercise sound judgment in making critical decisions; to analyze complex information and develop plans to address identified issues; to demonstrate negotiation and facilitation skills; to identify project risks and gaps; to prepare reports; to communicate effectively; and to plan, assign, and/or supervise the work of others

Benefits and Perks

Here are just some examples that Getty offers/provides for full-time employees:

• Medical, Dental and Vision insurance coverage, starting on date of hire. Getty pays 75%-95% of the premium, depending on the plan selected.
• 403(b) Employee Investment retirement plan – with up to 5% Getty Match
• Getty contribution of 6%, on behalf of employee, to 401(a) retirement account
• Educational Assistance and professional development
• Paid Vacation, Sick and Personal Days
• 12 Paid Holidays
• Many positions have bi-weekly Off-Fridays
• On-Site Fitness Center at Getty Center
• Community service opportunities

To learn more about our comprehensive benefits and long list of perks, go to Getty HR.