Octal Philippines

Client Relationship Manager

Customer SuccessConfirmed live in the last 24 hours

Full-timeMakati, Metro Manila, Philippines$45k - $80k

About the Job

Requirements

A bachelor's degree in Marketing, Business, Information Technology, or a related field, with significant experience in the job role.
At least 3 years of working experience in client or account management in the digital marketing and/or technology industry.
Proficiency in Microsoft Excel and Google Sheets.
Project management skills and the ability to manage multiple clients and projects simultaneously.
Analytical skills and the ability to interpret data and provide actionable insights.
Ability to align cross-functional teams toward common objectives.
Skill in motivating and guiding teams to deliver high-quality work.
Strong understanding of digital marketing strategies, including search engine optimization, search engine marketing, social media, email marketing, paid media, and content marketing.
Proficiency in technical and project management tools, such as monday.com, Asana, and Miro.
Experience with project management methodologies, such as Agile and Scrum.
Proficiency in digital marketing tools and platforms, such as Google Analytics, HubSpot, and marketing automation software.
Listening, negotiation, decision-making, and presentation skills.
Verbal and written communication skills.

Responsibilities

Build strong client relationships and ensure client success and satisfaction by providing strategic guidance and tailored digital marketing and technology solutions.
Analyze performance metrics, create key performance indicator reports, and identify business growth opportunities.
Manage and execute marketing campaigns.
Resolve technical issues and conduct quality assurance checks.
Deliver insights on digital trends.
Lead training sessions, maintain documentation, coordinate team schedules, and optimize resource allocation to meet client and business goals.

Client Relationship Manager

Octal Philippines Inc. · Makati City, Philippines (Hybrid) · Full-time · Posted 2026-08-21

Salary: unknown currency 45,000–80,000

Workplace: hybrid

Description

As a Client Relationship Manager or Client Success Manager, you will be responsible for ensuring client success and satisfaction by providing strategic guidance and tailored digital marketing and technology solutions. Key duties include building strong client relationships, analyzing performance metrics, creating KPI reports, and identifying business growth opportunities. The role involves managing and executing marketing campaigns, resolving technical issues, conducting QA checks, and delivering insights on digital trends. Additionally, the candidate will lead training sessions, maintain documentation, coordinate team schedules, and optimize resource allocation to meet client and business goals.

Requirements

I. Minimum Qualifications (Education and Experience)

Bachelor’s degree in Marketing, Business, Information Technology, or a related field with significant experience in the job role.
With at least 3 years of working experience in client/account management in the digital marketing and/or technology industry.
Proficiency in utilizing Microsoft Excel and Google Sheets is essential for this role.
Excellent project management skills with the ability to manage multiple clients and projects simultaneously.
Strong analytical skills with the ability to interpret data and provide actionable insights.
Ability to align cross-functional teams toward common objectives.
Skilled in motivating and guiding teams in delivering high-quality work.

IV. Type of Skills and/or LICENSING/CERTIFICATION Required:

Strong understanding of digital marketing strategies, including SEO, SEM, social media, email marketing, paid media, and content marketing.
Proficient in technical tools and other project management tools (e.g. monday.com, asana, Miro)
With experience in Project Management Methodologies (i.e., Agile, Scrum, etc.)
Proficiency in digital marketing tools and platforms, such as Google Analytics, HubSpot, and marketing automation software.
Excellent listening, negotiation, decision-making, and presentation skills
Exceptional verbal and written communication skills.
Proficiency in utilizing Microsoft Excel and Google Sheets is essential for this role.

Apply

Apply at Octal Philippines Inc.

About the Company

Octal Philippines

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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