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Nubank

Digital bank offering credit cards

Global Head of Brand & Creative

Full-Time
No salary listed
Expert
Palo Alto, CA, USA+1 moreMore locations: Miami, FL, USA
Hybrid
Growth & MarketingBrand & Creative Marketing

About the job

Requirements
  • At least 10 years of creative or brand leadership experience, with a track record of setting standards across multiple markets or business units.
  • Experience building infrastructure behind creative work, including career ladders, review processes, and hiring standards.
  • Background as an agency or in-house creative director; strong agency-side creative leadership experience is useful but not required.
  • Experience with fintech or financial services is useful but not required.
  • A clear point of view on how artificial intelligence tools change the economics of creative production at scale, and an appetite to build with them.
  • Ability to operate within a matrixed, multi-market organization and raise craft standards while respecting local teams' ownership of execution.
  • Experience developing junior and mid-level creative talent into senior roles, including hands-on coaching toward more refined execution.
  • Systems-thinking orientation and ability to build structures behind creative work, including leveling, tooling, and governance.
  • Ability to work across English- and Portuguese-speaking teams.
Responsibilities
  • Set and protect the hiring bar for creative talent in every market where Nubank hires.
  • Recruit senior creative leaders and stay closely involved in senior creative hires as the Center of Excellence grows.
  • Coach and develop existing creative talent, particularly in Brazil.
  • Build tools and workflows, including artificial intelligence-assisted tools, to scale creative quality without linear headcount growth.
  • Run a structured, content-focused creative review cadence to replace ad hoc feedback loops between markets and leadership.
  • Direct creative beyond traditional campaigns toward earned media and content designed to be watched.
  • Own the global brand refresh, sonic identity, institutional design system, and Nubank's institutional brand presence.
  • Own company-wide creative output, including campaigns, social content, influencer marketing, and marketing stunts, and set standards for regional teams.
  • Build an in-house production capability and direct the roster of external creative agencies.
Desired Qualifications
  • Strong agency-side creative leadership experience is a plus.
  • Fintech or financial services experience is useful context, though not required.

About the company

Nubank is a digital bank in Latin America that offers financial services mainly through its mobile app, including credit cards, personal loans, and digital payment solutions for individuals and small businesses. Customers access and manage products through the app, with loans earning interest and merchants paying transaction fees; the bank aims to minimize or eliminate fees and provide a simple, transparent user experience. Nubank’s products work by delivering credit and payment services online, with revenue coming from interest on loans, card interchange fees, and premium services. The company differentiates itself through a strong focus on a no-fee, user-friendly digital experience, scale across Brazil, Mexico, and Colombia, and technology-driven operations that emphasize accessibility and transparency. Its goal is to simplify banking, expand access to financial services, and become a leading, trusted financial platform in Latin America.

Company Size

10,001+

Company Stage

IPO

Headquarters

São Paulo, Brazil

Founded

2013

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Simplify's Take

What believers are saying

  • Q2 2026 net income hit $1.1 billion, validating operating leverage and credit discipline.
  • Mexico bank authorization on July 10, 2026 opened deposits, lending, and cross-sell opportunities.
  • Nu’s September 10, 2026 U.S. launch targets Hispanic customers and remittances with low-cost products.

What critics are saying

  • Reuters reported September 30, 2026 Nu walked away from Monzo after stock volatility.
  • Mexico leadership changed again September 29, 2026, signaling execution instability in a key growth market.
  • U.S. expansion through Lead Bank and pending regulators can stall for years, delaying profitability.

What makes Nubank unique

  • NuBank scaled to 139 million customers and 33% ROE in Q2 2026.
  • Mexico became Nu’s second bank market, with 16 million customers by August 2026.
  • Nu’s app-first, no-fee model still beats incumbents across Brazil, Mexico, and Colombia.

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Benefits

  • Remote Work Options
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) Retirement Plan
  • Unlimited Paid Time Off
  • Paid Vacation
  • Extended maternity and paternity leaves
  • Nucleo - Our learning platform of courses
  • NuLanguage - Our language learning program
  • NuCare - Our mental health and wellness assistance program

Growth & Insights and Company News

Headcount

6 month growth

3%

1 year growth

4%

2 year growth

2%
Yahoo Finance
Oct 22nd, 2026
Crypto stocks to watch: Cipher ($3.7B), Cellebrite ($2.9B) and Nu Holdings ($72.9B) in focus

Regulators have allowed crypto platforms to keep paying interest-style rewards on certain digital assets, keeping attention on companies building the infrastructure of digital finance. A Simply Wall St screen highlights three of them. Cipher Digital (CIFR) runs US data centres for bitcoin mining, which generated $191 million, and is building high performance computing hosting for hyperscalers. Its market value is about $3.7 billion. Cellebrite DI (CLBT) sells digital investigation software that helps agencies trace crypto-related crime. It generates about $514 million from internet software and services and is valued at roughly $2.9 billion. Nu Holdings, parent of Brazil-linked digital bank Nubank, offers crypto through NuCrypto in its app. Banking brought in about $8.4 billion in revenue, and the group is valued at roughly $72.9 billion.

Yahoo Finance
Oct 21st, 2026
Nubank's Cristina Junqueira moves to Miami to lead US expansion after a $15M start

Nubank's Cristina Junqueira is leading the Brazilian digital bank's push into the United States. In September 2026, she joined founder David Vélez at Miami's Nu Stadium to unveil its first American products. Nubank launched them through a banking partner. They include a high-yield account, a cash-back Mastercard, and free transfers to Brazil, Mexico, and Colombia. The company won conditional approval in January 2026 to set up a national US bank, which is expected to open in 2027, pending final regulatory approval. Junqueira, chief growth officer and head of the US business, moved her family from São Paulo to Miami for the job. More than one million Brazilians, Mexicans, and Colombians have expressed interest in the services. She hopes Americans will also choose Nubank for everyday banking.

Bloomberg Línea
Oct 19th, 2026
Nubank launches AI tool that promises impartial investment recommendations.

Nubank launches AI tool that promises impartial investment recommendations. The tool analyzes customers' portfolios and suggests adjustments according to five criteria, without executing investments automatically. The bank seeks to expand its investment business in Brazil. October 19, 2026 | 03:37 AM Bloomberg Línea - Nubank announced this Thursday, October 15, one more step to increase profitability per customer and establish itself in one of the most contested territories by large banks and brokerages in Brazil: investment management and consolidation. The neobank presented Nu Smart Invest, a functionality based on artificial intelligence and data analysis that evaluates the state of the client's portfolio, assigns it a score of up to one thousand points, and suggests adjustments to the allocation in a personalized way. The initiative places Nubank in a technological race that is gaining momentum among the country's main financial institutions. In recent months, major competitors such as Itaú Unibanco (ITUB4), BTG Pactual (BPAC11), and XP Investimentos, as well as fintechs such as Decade and CloudWalk, with its Pierre platform, have also intensified the integration of generative algorithms and automated portfolio diagnostics to guide retail and middle-income investors. Nu Smart Invest analyzes five pillars (diversification, performance, liquidity, protection, and efficiency) to identify gaps in the portfolio held in the same app. A client who declares themselves conservative and concentrates 100% of their wealth in CDBs paying 100% of the CDI, for example, receives a report that exposes the imbalance and suggests assets capable of making the portfolio more robust relative to the stated objective. "Recommendations do not mean a guarantee of performance. It means that the assets you can work with in diversification, performance, liquidity, protection, and efficiency make a portfolio more robust," said Patricia Whitaker, Nubank's director of investments. The decision to invest, she stresses, lies with the client: the product does not make any purchase automatically. The product is beginning to be offered gradually and, for now, only in the local market, despite global ambition. The service is open to all customers, regardless of segment and at no charge. "For now it has no cost; we haven't even discussed that topic," she said, adding that the focus is on generating an "experience" for customers. The only requirement is to have at least 1 real invested, since the analysis is based on the existing portfolio. A move toward a consolidated view is also in sight, bringing together the client's investments at other institutions based on Open Finance data. Neutrality as an argument. Brazil's investment ecosystem has historically coexisted with the debate over the commission model of advisors and brokerages, in which recommending a product can create a conflict of interest between the intermediary and the end client. It is at this point that Nubank builds the discourse for its new product. "The idea is to use data intelligence and artificial intelligence to carry out an impartial diagnosis of the portfolio and, with that, present personalized suggestions. There is no race for a commercial asset that generates a commission," Whitaker said. According to the executive, each recommendation starts from the portfolio the client already has, their risk profile, and their objective, and is accompanied by an explanation, asset by asset, of how it affects the composition of their wealth. This explanatory component, in the director's opinion, also fulfills an educational function within the app experience. "The client does not need to know what an LCA is, but will understand why an LCA is recommended for their portfolio," she said. She mentioned as an example the investor who, out of fear of long terms, always invests in six-month securities and ends up paying a higher income tax rate, or the case of a fund and an ETF with the same objective but different costs. Nubank's strategy with this product is part of an initiative to go beyond products such as the payment account and credit card, in order to capture a larger share of the wallet of its more than 118 million customers in Brazil. The technology behind Nu Smart Invest was developed internally over the course of this year, with cycles of small tests and customer surveys to define the analysis parameters. Among users who have already tested the tool, the executive says she has observed investments in assets they would hardly buy on their own, once they understand the logic of the recommendation.

Yahoo Finance
Oct 12th, 2026
Founder-led stocks to watch: Credo, Oracle and Nu Holdings, worth up to $428.7B

Simply Wall St has highlighted three founder-led US stocks for investors who want company leaders with a stake in the outcome. The picks come from a screener that surfaces 25 more such businesses. Credo Technology Group Holding makes high-speed connectivity chips and cables. It earns about $1.6 billion from semiconductors and has a market value near $40.7 billion. Its DustPhotonics acquisition pushes it into longer-range, higher-bandwidth products. Oracle, shaped by Larry Ellison's ownership, draws most of its $71.8 billion revenue from cloud and software. Its market value is near $428.7 billion. Nu Holdings, co-founded by David Vélez, has $8.4 billion in banking revenue and a market value of about $77.9 billion. Brazil's central bank will require it to obtain a full banking licence by 2026.

Globo
Oct 8th, 2026
Small businesses spend 468 hours per year on financial bureaucracy, survey says.

Small businesses spend 468 hours per year on financial bureaucracy, survey says. Study, conducted by Nu Empresas in partnership with Bridge Research, shows that entrepreneurs devote 9 hours per week to administrative and cash management tasks. 08/10/2026 16:13 Updated 2 hours ago Running a small business in Brazil requires entrepreneurs to take on multiple roles. In addition to selling, providing services, and serving customers, they also take on administrative, tax, and banking tasks. According to the survey "Small businesses and the lack of time due to bureaucracy", conducted by Nu Empresas (Nubank's business unit for legal entities) in partnership with Bridge Research and released this Thursday (8/10), owners of micro and small businesses devote, on average, nine hours per week to financial and bureaucratic obligations. In a year, this represents approximately 468 hours consumed by operational routines that do not generate direct revenue. The survey interviewed 1,200 entrepreneurs from all regions of the country, including customers and non-customers of the financial institution, comprising 560 individual microentrepreneurs (MEI) and 640 micro and small enterprises (MPE) - of which 431 belong to the commerce/retail profile and 209 to the offices/consulting practices segment. The demographic profile shows that respondents have an average age of 45, average company operating time of 7 years, and average annual revenue of R$ 210,000.