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General Dynamics Information Technology

Builds and runs technology for government agencies

Quality Analyst Principal

Business OperationsPosted on Nov 12
Full-timeFalls Church, VA, USA$107.7k - $143.8k

About the Job

Requirements

  • A BS degree is required, though additional years of experience may be substituted.
  • At least 10 years of related experience is required.
  • Top Secret clearance with SCI eligibility is required.
  • Experience with SharePoint and Excel is required.
  • Experience managing and leading cross-functional teams is required.
  • Experience briefing senior government officials and providing rapid responses is required.
  • Administrative and organizational skills are required.

Responsibilities

  • Lead quality control and management efforts by developing and applying quality standards to support the program mission and ensure objective auditing and reporting.
  • Document service challenges or outages, direct corrective-action requests to appropriate points of contact, and log relevant activity.
  • Conduct meetings with programmatic staff to capture trends and lessons learned and ensure broader program awareness.
  • Participate in weekly update briefings to ensure operational awareness.
  • Maintain and update the program Quality Management Plan and Quality Control Plan, and use the Quality Assurance Checklist.
  • Assist with appropriate knowledge management practices across the enterprise.
  • Manage, monitor, measure, and report service-level agreement and key performance indicator results, including preparing performance reports and deliverables.
  • Support continual service improvement activities.
  • Support risk management by identifying, assessing, and mitigating risks arising from daily operations, including process failures, system issues, or human error.
  • Serve as the main interaction and point of contact for the area customer.
  • Manage a geographically dispersed team.
  • Attend customer meetings and may serve as the primary client liaison.
  • Coordinate the development of deliverables and products.
  • Ensure quality assurance of project deliverables.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

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