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Wolt

On-demand delivery platform for food

Account Specialist - Retail

Account ManagementConfirmed live in the last 24 hours
Full-timeWarsaw, PolandIn-person

About the Job

Requirements

  • Two to four years of success in account management or B2B sales, with clear commercial impact.
  • Strong analytical judgment and hands-on use of dashboards such as Looker or Power BI to make decisions.
  • Ability to build relationships and communicate across a wide range of stakeholders.
  • High ownership and reliability, including managing a pipeline, determining methods for new work, and offering guidance to others in a lead capacity when needed.
  • Bachelor's degree or equivalent experience.
  • Proactive, structured, detail-oriented, responsible, and ambitious approach.
  • Service-oriented mindset and a collaborative approach.
  • Fluency in Polish and English.

Responsibilities

  • Drive commercial growth of existing retail partners through strategic, data-driven performance insights and consultation.
  • Oversee a portfolio of retail partners, ensuring value creation for partners, customers, couriers, and Wolt.
  • Use data insights to identify opportunities for partners, propose tailored campaigns, and provide high-level consultation to boost results.
  • Work with marketing to design and implement promotional activities that drive demand and maximize partner sales.
  • Act as the key contact for appointed accounts, maintain strong communication, run regular business reviews, and support expansion opportunities.
  • Foster a positive and supportive work culture where people feel valued, engaged, and motivated to grow.
  • Collaborate across functions to align goals and optimize partner performance.
  • Contribute to building new structures and processes in a growing market, taking a hands-on approach when needed.

About the Company

Wolt

On-demand delivery platform for food

Wolt is an on-demand delivery platform based in Helsinki that connects customers with local restaurants and stores to deliver food and other goods. How it works: users order via a mobile app or platform, and Wolt’s technology routes orders to nearby couriers who are independent contractors. Couriers pick up items from partners and deliver them to customers; the app handles payments, including delivery fees, service charges, and commissions for partners, with customers able to tip couriers directly. Differences from competitors: Wolt combines a broad network of partner restaurants and stores with a route-optimizing platform, offers flexible earnings for couriers, and supports tipping through the app, all aimed at making deliveries quick and convenient. Goal: to provide a seamless, efficient delivery experience by leveraging technology to optimize routes and timing.

Company size
10,001+
Company stage
Acquired
Total funding
$821.3M
Headquarters
Helsinki, Finland
Founded
2014

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