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Festival Foods

Wisconsin grocer delivering community-focused service

Lead Cake Decorator

Retail Store ManagementPosted on Nov 5
Full-timeMarshfield, WI, USANo salary listedIn-person

About the Job

Requirements

  • Strong communication skills and the ability to collaborate with a diverse team in a fast-paced environment.
  • A complete understanding of safety requirements and company policies, and the ability to apply on-the-job safety training and knowledge of equipment such as the trash compactor and baler.
  • Knowledge of retail food business operations, perishable department management, and merchandising skills, with the ability to make timely and effective decisions.
  • A strong artistic sense and the ability to create visually appealing and creative bakery items.
  • The ability to interact effectively with guests and understand their needs.
  • Meticulous attention to detail to ensure products are decorated beautifully and meet quality standards.
  • The ability to stand for extended periods, occasionally lift up to 50 pounds, frequently work near moving machinery, occasionally work in extreme temperatures, and perform repetitive hand and wrist motions.
  • Regular, timely attendance in compliance with the work schedule and adequate notice to find a replacement for occasional absences.
  • Flexibility to work mornings, afternoons, weekends, evenings, and holidays as needed.

Responsibilities

  • Reinforce Festival culture, guest service, and performance expectations to all Cake Decorators.
  • Train new Cake Decorators and provide ongoing guidance and support.
  • Prepare weekly work schedules for Cake Decorators, write and conduct performance reviews, and address violations of company policies by documenting and advising on corrective actions.
  • Provide service to guests by assisting them with finding items, taking special orders, and packaging and pricing items from the service case.
  • Observe and address sales floor and back stock conditions, communicate with the Department Manager and other bakery associates to maintain standards, and ensure department goals are met.
  • Assist Cake Decorators with topping, finishing, and decorating bakery products, and maintain inventory levels of supplies such as packaging, icing, and decorative accents.
  • Organize and clean work areas and shelves, maintain food safety logs, adhere to quality standards, and meet quantity expectations by 10 a.m. and 5 p.m.
  • Answer questions from Bakery department associates and assist with telephone inquiries using proper etiquette.
  • Perform other duties as assigned.

About the Company

Festival Foods

Wisconsin grocer delivering community-focused service

Festival Foods is a Wisconsin-based grocer with 40+ full-service supermarkets. It provides groceries and everyday essentials with a focus on strong customer service and value, supported by extensive associate benefits and programs that aim to empower staff. The stores stock a wide range of products in a traditional grocery format, including fresh departments, household items, and personal care, and they emphasize community involvement in their operations. Unlike many competitors, Festival Foods differentiates itself through its commitment to giving back to Wisconsin communities and treating guests and associates as top priorities. The company’s goal is to serve Wisconsin communities with reliable, friendly service and good value while supporting its employees and local programs.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
De Pere, WI
Founded
1946

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