M/I Homes

Nationwide homebuilder delivering new homes

New Home Consultant

Real Estate SalesConfirmed live in the last 24 hours

Full-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Requirements

An Associate’s degree or equivalent specialized training from a two-year college or technical school, combined with at least one year of relevant course study including seminars and workshops in sales and marketing techniques, and one to five years of related experience and/or training.
Thorough knowledge of the housing market in the relevant geographical locations.
Ability to interpret, analyze, and evaluate information related to selling techniques and potential homebuyer issues.
Self-motivation and a persuasive, enthusiastic, customer-service-oriented approach, with negotiation and organizational skills and attention to detail.
Verbal and written communication skills for frequent interaction with people inside and outside the organization.
Decisiveness, sound judgment, problem-solving and analytical skills, and the ability to act with authority and take risks with little direction.
Must have a personal cell phone for business use and follow division guidelines on customer and internal communication requirements.
Must obtain and maintain appropriate state or local licenses, such as a contractor’s license or real estate salesperson or broker license, upon Company request and under Company-established terms.

Responsibilities

Generate sales using corporate marketing materials, model homes, local resources, and realtor relationships; show communities, lots, and specification homes to prospects and realtors; and market the community through local events or sales organizations.
Serve as a trusted advisor and primary point of contact for homebuyers from the initial meeting through closing, with the scope varying by phase of the sales process.
Tour and demonstrate model homes.
Identify potential homebuyers’ needs and match them with relevant solutions.
Build homebuyer confidence by explaining M/I Homes’ history and culture, Confidence Builder program, community advantages, tailored financing programs, and advantages relative to the division.
Compare products offered by competitors and visit competitors operating in the same geographical areas.
Prospect and visit realtors.
Participate in division meetings.
Use listening and negotiating skills to address objections, skepticism, and conflict, and respond with specific alternatives.
Communicate proactively with homebuyers throughout the homebuilding process and coordinate appropriate information with other M/I personnel, including Production, Design Center, and MIFC.
Attend Buyer Builder Conference and Pre-Closing Walk-Through events; show or walk lots and homes under construction with customers under contract.
Manage the community by checking its appearance, signage, and maintenance status, and visit homes under construction to check their status.
Meet with construction personnel regarding home issues and status.
Resolve problems within the authority of the role, ensure fair and consistent treatment, and communicate outcomes to relevant stakeholders.
Use Company systems, including CFT (Pivotal) and electronic mail, consistently and correctly.
Provide direction and coordination of an associate’s workflow through guidance, instruction, and coaching.

New Home Consultant

M/I Homes · Charlotte, United States · Full-time · Posted 2025-04-23

Workplace: on_site

Department: Sales

Description

M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary:

Makes new home sales by demonstrating product features, designs, and benefits to potential homebuyers. Utilizes sales and marketing techniques, Company guidelines, and knowledge of assigned communities to achieve division and Company goals to ensure customer satisfaction in accordance with Company objectives.

Duties and Responsibilities:

Effectively manages sales generation by utilizing corporate marketing materials, model homes, local resources and realtor relationships. Show the community, lots and spec homes to prospects and realtors. Market community (participation in local events or local sales organizations).
Serves as trusted advisor/primary point of contact for home buyer from initial meeting through home closing. Scope may vary during phases of sales process.
Tour and demonstrate model homes.
Generates excitement by effectively identifying needs of potential home buyers and matching related solutions.
Builds confidence with potential home buyer by selling features/benefits of M/I Homes product and experience to include:
M/I History and culture
Confidence Builder program
Community advantages
Financing programs tailored to buyers’ needs
Advantages relative to Division
Comparatively shops products of competitors and visits those operating in same geographical areas.
Prospect and visit realtors.
Participates in Division meetings.
Maintains buyer interest by effectively using listening and negotiating skills when confronted with objections, skepticism, conflict, etc. and counters with specific alternatives.
Guarantees a realistic, but satisfactory home building experience for the home buyer by proactively communicating to the home buyer during entire home building process. Communicates appropriate information to other M/I personnel (e.g., Production, Design Center, MIFC, etc.) Attends Buyer Builder Conference and Pre-Closing Walk-Through events. Show/walk lots and homes under construction with customers under contract.
Community management (drive/walk through community to check on appearance, signage, maintenance status of homes). Visit homes under construction to check on status.
Meets with construction personnel regarding issues/status of homes.
Ensures fair and consistent treatment by effectively solving problems when they occur, to the extent empowered to do so. Communicates results effectively to required stakeholders.
Optimizes information flow by consistently and correctly utilizing Company systems which include but are not limited to CFT(Pivotal) and electronic mail.
Provides consistency in superior customer service by effectively providing direction and coordination of an associate’s workflow through guidance, instruction, and coaching.

Requirements

Minimum Education Experience:

Associate’s degree (A.A.) or equivalent in specialized training from a two-year college or technical school combined with at least one year of relevant course study including seminars and workshops in sales and marketing techniques and one to five years of related experience and/or training; thorough knowledge of housing market in geographical locations.

Skills and Abilities:

Ability to interpret, analyze, and evaluate given information relative to selling techniques and potential homebuyer issues.
Self-motivated with persuasive, enthusiastic and customer-service oriented personality and outstanding negotiation and organizational skills; detail-oriented aptitude.
Outstanding verbal and written communication skills for high interaction with a variety of people inside and outside of the organization.
Decisiveness and good judgment, problem-solving and analytical skills to act with authority and take risks in an environment with little direction from others.
Upon request of and on terms established by the Company, obtains and maintains all appropriate state or local licenses (e.g., contractor’s license, real estate salesperson and/or broker license, etc.) for the mutual benefit of the employee and the Company and for use by the Company in connection with the Company’s sales, homebuilding, and lending activities.

Requirements:

It is required that all New Home Consultants have a personal cell phone for business use and follow division guidelines on customer and internal communication requirements.

Benefits

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee home purchase plan and more.

We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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About the Company

M/I Homes

Nationwide homebuilder delivering new homes

M/I Homes builds new single-family homes across 17 U.S. markets and serves first-time buyers through luxury buyers. Its products come with integrated services: Whole Home Building Standards, customizable design options, in-house financing via M/I Financial, and a transferable structural warranty that covers ownership changes. The process guides buyers from choosing a home plan to selecting design elements, arranging financing, and receiving long-term structural protection. The company differentiates itself with a nationwide footprint plus in-house services and a transferable warranty, aiming to provide a reliable, well-supported home-building and ownership experience.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Columbus, OH
Founded: 1976

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