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Delivery Hero

Global online food delivery marketplace

Account Executive

Account ManagementConfirmed live in the last 24 hours
Full-timeCluj-Napoca, Romania

About the Job

Requirements

  • A Bachelor's degree in Business Administration, Marketing, Economics, or a related field.
  • At least 3 years of experience in account management, business development, or a similar role in a high-performance environment.
  • Advanced written and spoken English skills.
  • Familiarity with customer relationship management tools such as Salesforce, and strong proficiency in Google Sheets, Excel, and data analysis platforms.
  • Strong negotiation skills and a proven ability to close deals and drive value for all parties.
  • Ability to interpret complex data and propose actionable strategies.
  • Ability to work proactively and adaptively in a dynamic, fast-paced environment.
  • Ability to communicate persuasively and empathetically.
  • Curiosity and interest in learning and finding innovative solutions.
  • Ability to deliver objectives autonomously and with accountability.

Responsibilities

  • Build and nurture strong, trust-based relationships with Glovo partners, focusing on long-term collaboration and business growth.
  • Identify partner needs, challenges, and opportunities, and provide tailored solutions to enhance performance.
  • Analyze partner data to develop and implement customized strategies for revenue growth and operational efficiency.
  • Lead negotiations for contractual terms, including commissions, promotional campaigns, and exclusivity agreements.
  • Collaborate with marketing, operations, and technology teams to address challenges, drive initiatives, and optimize processes.
  • Monitor and manage key performance indicators, including gross merchandise value growth, operational performance, and user satisfaction, using reporting tools to track progress and make data-driven decisions.
  • Design and execute Joint Business Plans to align on shared goals and achieve measurable outcomes.
  • Engage churned or inactive partners and implement strategies to re-engage and retain them.

Desired Qualifications

  • Additional language knowledge is a plus.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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