Patient Care Coordinator/Budtender

Who we are:

At Vireo, we're growing something bigger than a business. With roughly 4,500 team members, over 1 million square feet of cultivation space, and more than 170 dispensaries across 10+ states, we're one of the fastest-growing platforms in the industry. The best part is that we're just getting started. 

What sets us apart isn't just our footprint. It's our people. From cultivation and manufacturing to retail, corporate operations, and our expanding agribusiness ventures, every role here plays a real part in shaping where this industry goes next. We look for people with drive, a positive attitude, and a genuine desire to make a difference  and in return, we offer real opportunities to grow, contribute, and make an impact. 

We're also proud to be one of the most diverse and inclusive workplaces in cannabis. Our culture is built on collaboration, respect, and continuous improvement. This shows in how we support each other, engage with our communities, and celebrate wins together. 

If you're ready to turn your passion into a career, we'd love to have you on the team. Let's grow the future together. 

What the role is about:

We are seeking an energetic and flexible Full-Time Patient Care Coordinator/Budtender to join our growing dynamic team.  A Patient Care Coordinator is responsible for working alongside a healthcare team in a retail cannabis dispensary environment. This role reports to the dispensary managers. 

What impact you'll make:

· Participates in our startup team to help educate and safely deliver medication to medical cannabis patients.

· Assists patients and caregivers through the dispensary process/experience

· Helps to trains other team members in the use of cannabis-based medicines

· Completes operational requirements by maintaining an organized work flow; verifying preparation and labeling of medications, verifying order entries and charges

· Must comply with all state laws and regulations

· Participates in recordkeeping and reporting necessary for State Compliance

· Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing

· Works on company initiatives to achieve set goals and performance indicators

· Educates patients on the proper use and storage of medical cannabis medications

· Assists patients in determining the best treatment course under the supervision of a registered pharmacist and in conjunction with a provider’s recommendation

· Provides exceptional customer service to patients, potential patients, caregivers, and providers

· Maintains cash register and accountability for assigned drawer

· Completes opening/closing procedures as assigned

· Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries

· Assists with the incoming orders, shipments, and deliveries of supplies

· Attends staff meetings, continuing education, as directed

· Maintains and safeguards entrusted confidential information

· Works with eCommerce platform to review and approve online orders and patient accounts

· Assists patients in utilizing the eCommerce platform in order to obtain medical cannabis medications

· Performs other duties as assigned.

What you've accomplished:

· A high school diploma and 1-3 years’ experience in a retail environment

· Proficiency with MS Office required

· Experience working in a healthcare setting is preferred

· Excellent communication skills, verbal and written

· Ability to work in a team environment, as well as independently

· Ability to handle multiple tasks simultaneously

· Ability to work in a fast-paced environment

· Adaptable to change in the work environment

· At least 21 years of age as required by law

· Weekend and evening availability required

· Ability to pass background check and drug test as required by law (positive marijuana test is acceptable if applicant is a Maryland certified medical cannabis patient)

What we offer:

• Compensation: $19.38/hour plus tips
• Competitive union benefits offered

Why Choose Vireo? 
Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture.   
  
At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives.   
  
Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together.   
  
✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future  
✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do  
✅ Employee Perks: Enjoy competitive pay and benefits, paid time off, and employee discounts  
✅ Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve.  

EEO Statement

Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com