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Northwell Health

Nonprofit health system in New York and Connecticut

Associate Financial Services Representative - Hybrid

Clinical Support & Patient AdministrationUpdated on Nov 11
Full-timeMelville, NY, USA$32.8k - $48.5kHybrid

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • An associate’s degree or an equivalent combination of education and related experience is preferred.
  • Zero to one years of relevant experience is preferred.

Responsibilities

  • Assist in verifying insurance benefits for services before admission.
  • Obtain timely pre-authorization for outpatient and inpatient services.
  • Address customer inquiries and resolve service issues, including researching and analyzing accounts receivable and outstanding balances, advising on and negotiating collection of overdue bills and payment plans, collecting overdue payments, explaining financial assistance offerings, and resolving customer disputes.
  • Help coordinate inpatient billing.
  • Provide support for finance issues and ensure activities comply with applicable regulations and contractual obligations.
  • Assist with patient billing and maintain pertinent records required for maintenance of certification.
  • Coordinate with nursing staff in planning and organizing program activities.
  • Handle predominantly internal and/or customer-service-oriented contacts.
  • Perform routine, structured, transactional work with minimal variance from guidelines and procedures.
  • Make routine decisions about assigned tasks within defined parameters, escalating questions, problems, and significant challenges to more senior team members.
  • Prioritize basic tasks according to standard practices or guidance from others.
  • Ensure timely and accurate performance of responsibilities for a single area or group of closely related tasks.
  • Perform related duties as required.

About the Company

Northwell Health

Nonprofit health system in New York and Connecticut

Northwell Health is a nonprofit health system serving patients across New York City, Long Island, the Hudson Valley and Connecticut through hospitals and outpatient practices. Its network combines hospitals for complex care, community hospitals and specialty centers such as Cohen Children's Medical Center and Zucker Hillside Hospital. The system coordinates hospital, ambulatory and post-acute care, with philanthropy supporting its community mission. Its research institutes and partnerships with Hofstra University connect patient care with medical discovery and training for doctors, nurses and physician assistants. Founded in 1997, Northwell is headquartered in Lake Success, New York.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Lake Success, NY
Founded
1997

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