RCM Practice Services Senior Manager

Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.

Job Description:

The Senior Manager, RCM Practice Services is responsible for maintaining key relationships with practice executives, managing RCM performance for assigned practice locations, and developing performance initiatives for practice-based revenue cycle management (RCM) teams, third-party RCM vendors and internal One Oncology teams.  This position will drive RCM projects, utilize analytics to guide workflow optimization, and assist in managing workflows for corporate in-house RCM teams. 
 

Responsibilities

• Develop and maintain collaborative relationships with practice executives and key physician leadership at each practice you support

• Analyze data trends and performance metrics related to the Revenue Cycle and be able to communicate performance status to an executive audience

• Prepare analysis and insights for practice and executive-level RCM leadership on practice performance during Monthly Operations Reviews

• Implement new workflows, policies, and procedures using OneOncology best practices to bring standardization across all practices on the RCM platform

• Provide ad hoc analytics and reporting to drive awareness on performance gaps

• Develop and successfully execute action plans to resolve performance issues and/or RCM process inefficiencies

• Assist with occasional system maintenance and management of centralized data components for each practice

• Collaborate with the COE Team to develop best practices and their supporting documentation, including: process maps, QRG’s, and training materials

• Perform effectively in a matrix environment where multiple and competing customer demands are likely. 

• Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer.

Qualifications

• 5+ years in relevant healthcare and RCM leadership experience

• Bachelor’s degree or equivalent experience required

• Coding certification preferred

• Oncology experience a plus

• Significant travel

• Strong verbal and written communication skills required

• Must be detail oriented and organized

• Strong Microsoft suite skills required including Excel and PowerPoint

• Flatiron OncoEMR proficiency desired but not required

• G4 Centricity proficiency desired but not required

• Knowledge of practice management software preferred

• High integrity, including maintenance of confidential information

• Based on business need, the ability to work a flexible schedule, including some evenings and weekends.

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