Lab Support Technician - Part Time, First Shift

Lab Support Technician, Part Time, First Shift

UC Health is hiring a part time Lab Support Technician for the core lab department for first shift at West Chester Hospital.

The Lab Support Technician collects specimens; performs pre- and post-analytic processing of specimens; accessions, labels and distributes specimens. Performs clerical and miscellaneous duties and assists the technical staff.

Required:

• High school diploma or GED
• Ability to effectively and efficiently perform job duties in a fast paced environment.

Preferred:

• Completion of formal phlebotomy training
• Phlebotomy experience preferred
• keyboarding skills 

PATIENT POPULATION - (CLINICAL ONLY)

• Engages in population appropriate communication.
• Has knowledge of growth and development milestones and tasks.
• Gives clear instructions to patients/family regarding treatment.
• Involves family/guardian in the assessment, initial treatment and continuing care of the patient.
• Identifies any physical limitations of the patient and deploys intervention when necessary.
• Recognizes and responds appropriately to patients/families with behavioral health problems.
• Interprets population related data and plans care appropriately.
• Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious/cultural norms.
• Performs treatments, administers medication or operates equipment safely.
• Recognizes and responds to signs/symptoms of abuse or neglect. 

Obtains blood specimens by venipuncture or skin puncture:

• Follows proper patient identification protocols Follows established blood collection protocols
• Demonstrates a high level of skill (minimal can't gets, recollects, blood culture contamination rate, etc.)
• Prioritizes workload, collects samples in a timely manner, and ensures timely transit of samples to laboratory
• Uses order monitor or collection log to ensure timely specimen collection
• Communicates to appropriate person(s) the status of any uncompleted collection
• Handles problems encountered in am appropriate manner
• Cleans and stocks phlebotomy supplies at end of shift 

Performs Pre- and Post-Analytical Processing Functions:

• Collection verifies and receipt verifies specimens within expected timeframe
• Processes volume of specimens appropriate for the assigned work area
• Processes samples in a timely manner and within expected timeframe
• Distributes samples to the correct work area within established timeframe
• Follows established guidelines for centrifugation of samples
• Follows established guidelines for aliquoting and preparing samples, including those being sent to a reference lab (labeling, specimen type, volume, storage, and stabilization for transport)
• Creates and processes transport lists according to established protocols
• Performs daily, weekly, and monthly maintenance and performance checks on departmental equipment as assigned and performs other routine maintenance (housekeeping, safety, etc.) in the department
• Handles large workload or unusual working conditions without assistance
• Accounts for all work on logs to assure sample integrity and minimize lost samples.
• Is able to troubleshoot problems identified without assistance.
• Cleanse and stocks work station at the end of the shift
• Serves as a resource to co-workers for problem resolution 

Performs clerical duties:

• Answers phone promptly in a courteous manner, identifying oneself to the caller.
• Handles phone requests with a minimum of call transfers.
• Coordinates the collection of blood draws ensuring efficient distribution of work.
• Completes collection pool summary
• Reviews lab requisitions for completeness of information and resolves any problems identified in the appropriate manner.
• Properly processes add-on and recollect requests
• Performs departmental filing and clerical needs 

Safety:

• Follows safety policies and procedures in all phases of specimen collection, transportation and processing. 

Special Procedures:

• Performs special procedures to include bleeding times and blood cultures Is knowledgeable in processing unusual send-out specimen, uses provided policies/procedures/guidelines
• Is knowledgeable in handling pathology specimens including frozen sections. 

Assists Technical Staff:

• Assists the technical staff as assigned and within scope of training.
• Duties could include loading analyzers, taking specimens off analyzers, entering organizing specimens for storage. 

Competency and continuing education:

• Department procedures and policies are reviewed in a timely manner
• Mandatory continuing education modules are completed within the established time frame without individual reminders
• Technical competencies are completed within the established time frame without individual reminder
• Participates in continuing education opportunities such as the CAP competency assessment program.