About the team

The Experience Team defines how our customers, riders, restaurants, and employees interact with Deliveroo’s products and services end-to-end.

Based throughout London and the greater UK, our diverse team has global impact. We design engaging, accessible, localised, and inclusive products for consumers, shops, restaurants  & riders globally. in Singapore, riders in France, grocery chains in Qatar, restaurant kitchens in Dubai—and beyond. Our customer-focus guides us as we  transform the way people shop and eat,  together.

We’re hiring a Staff Product Designer in our Consumer Team to join us in London to improve the Customer Experience end to end, by developing new ways to continue offering the best value & service.

We’re a hybrid-first workplace based in London. You will report into Senior Design leadership. 

What you’ll be doing

• As a Senior IC you’ll operate across an entire business area of Consumer, working on a range of projects in collaboration with a Design Manager, fellow designers and your cross-disciplinary peers.
• Unpacking design challenges, solving complex consumer facing problems.Producing high-quality, successful design work, whilst upholding the culture of the Experience team as exemplary collaborators, teammates and designers.
• We value intellectual humility, an eagerness to learn, and the ability to move quickly while being practical. But above all else, we need unique teammates from varied backgrounds to add new perspectives, skills, and experience to our team.
• Share and celebrate the Experience Team’s talent and work with regular recognition and company-wide updates on significant achievements. Lead regular meetings for planning and critique of design work.
• Champion consistency, a high degree of UI craft acrossour products.
• Support cross-team initiatives that make the Experience practice at Deliveroo better - such as improving our hiring process, expanding our community presence, interviewing potential new team members, and more.

Requirements

• You enjoy thinking through complex product challenges and care about solving the right problem
• Have a well trained eye for great visual design execution. You care about getting things right - one pixel off is a big deal.
• Take a strategic view to everything you do - your work stands the test of time
• Are fantastic at communicating your thinking and design decisions - you’re able to get people along on the journey with you
• Are well versed at working with disciplines in your work to achieve the best outcome, such as user research, content and engineering.
• Have several years’ experience in an individual contributor role on a product design team.
• You have mentored and contributed to up-skilling those around you.

Why Deliveroo

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.