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Mercier Consultancy Group

Italian Speaking Content Moderator

Community ManagementConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent Italian, spoken and written.
  • A valid EU passport is mandatory.
  • Strong English proficiency to communicate in the international professional environment.
  • A keen eye for detail and the ability to process complex information regarding social media content policies.
  • Ability to work in an on-site office environment in Sofia, Bulgaria.
  • Personal resilience.

Responsibilities

  • Analyze and moderate user-generated content to ensure compliance with community standards and social media policies.
  • Investigate reports of policy violations, including harassment, hate speech, and graphic content, to maintain platform safety.
  • Use native-level Italian to interpret cultural nuances and maintain high-quality safety standards.
  • Collaborate with global teams to identify emerging trends and patterns of abuse within the social media ecosystem.
  • Maintain detailed documentation and reporting on moderation actions taken during daily shifts.
  • Contribute to the ongoing refinement of moderation guidelines to improve user experience in the digital space.
  • Participate in regular feedback sessions to ensure consistent performance and alignment with industry regulations.

About the Company

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