Workday System Support Specialist - Human Capital Management

Role type: Full-time; Continuing
Department/School: Chief Information Officer Group
Salary: UOM 7: $111,275 - $120,453 p.a. plus 17% superannuation

• Specialist Workday HCM role driving optimisation / collaborate with HR and IT / enhance people systems University-wide
• Apply now to lead Workday HCM support, optimise HR processes, and uplift system capability across the University.
• Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.
  

The University of Melbourne
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.

Your next career opportunity
In this role, you will support and enhance Workday HCM to improve HR processes University-wide.

You will translate business needs into scalable configurations, driving system reliability, compliance and a better user experience.

You will collaborate with HR, IT and vendors, gaining broad exposure to projects and continuous improvement.

What you will deliver:

• Act as the Workday Talent & Performance SME, configuring business processes, workflows and security, while providing support across Recruitment, Core HCM, Absence and Compensation modules.
• Lead investigation and resolution of integration and production issues, ensuring stable system performance and data integrity.
• Plan and coordinate testing activities, including regression and user acceptance testing, with detailed scripts and documentation.
• Deliver Tier 1–2 user support, training and guidance, uplifting Workday capability across HR and related teams.
• Collaborate with HR, Payroll, IT and vendors on enhancements, projects and reporting to meet organisational requirements.

You may be a great fit if you:

• Hold certified Workday Talent and Performance credentials alongside an appropriate tertiary qualification or equivalent training and experience.
• Demonstrate strong experience configuring, supporting and optimising Workday Talent and Performance modules.
• Have delivered end-to-end Workday implementations and enhancements, covering requirements gathering, design, configuration, testing, deployment, hypercare and continuous improvement.
• Experience supporting Workday Core HCM, Absence and Compensation, will be highly regarded.

• Deliver full system implementation lifecycles, covering requirements, design, configuration, testing, deployment, hypercare and enhancements.

• Configure Workday business processes, security, workflows and integrations, aligned with organisational structures and compliance needs.
• Apply deep understanding of Workday job architecture, profiles and structures to support talent management and workforce planning.
• Investigate and resolve complex functional and production issues using strong analytical, problem-solving and organisational skills.

For further information please refer to the attached PD.

What we offer you!
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:

• Build future financial security with 17% superannuation
• Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
• Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning
• Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave, cultural leave, and menstruation and menopause leave.
• Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company
• Health and well-being services including a leading Employee Assistance Program

For more information check out our benefits page!

Your new team – Chief Information Officer Group
You will join the Chief Information Officer Group, the University’s integrated IT function supporting teaching, research and administration.

The Group designs, delivers and maintains fit-for-purpose technology solutions that keep systems secure, available and adaptable.

You will collaborate with Academic Technology, Cybersecurity and Enterprise Technology teams, working closely with faculties and portfolios.

Your work will contribute directly to Strategy 2030, enabling resilient operations and exceptional experiences for staff and students.

You will join a supportive professional community that values innovation, collaboration and continuous improvement in digital services.

Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb.

We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities. Learn more about how we support an accessible recruitment process.

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians. Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff.
  
Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at [email protected].

Application essentials:

• Visit "apply with us" to learn more about the process, including tips and FAQs.
• This role is eligible for visa sponsorship and we welcome international applicants. If successful, we will support you through this process.
• A Working with Children Check is required for all positions. If successful, we will guide you through the process and reimburse you.
• Please upload your resume and a cover letter outlining your interest and experience as part of the application process.
• You are not required to address the Selection Criteria for this application.
  

Want to know more?

• For questions related to our recruitment process email Alex Spezza at [email protected]
• For recruitment adjustments contact Kim Groizard on +61 3 9035 3218 or at [email protected] (subject: 'Recruitment Adjustments').

Apply today, and join a community that’s shaping the future.

Applications close: Wednesday the18th of November 2026 at 11:55 PM; Melbourne time zone.

Position Description:
JR-017112 - Workday System Support Specialist, HCM - PD.docx
JR-017112 - Workday System Support Specialist, HCM - PD.pdf