S

StepStone Hospitality

Manages hotels and restaurants for property owners

Restaurant Server

Full-Time
No salary listed
Entry
Needham, MA, USA
In Person
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • Ability to lift and pull a minimum of 50 pounds.
  • Ability to push, bend, stoop, reach upward, and perform manual-dexterity tasks.
  • Ability to stand for long periods of time.
  • Exceptional customer service skills.
  • Flexibility to adjust the schedule to the hotel's business needs.
Responsibilities
  • Greet guests warmly and enthusiastically and assist the host or hostess with seating guests as needed.
  • Present the menu, answer questions, and make suggestions regarding food, service, appropriate wines, and food preparation.
  • Memorize menu selections and wines, including daily specials and basic ingredients.
  • Write orders on checks or memorize orders.
  • Relay orders to the kitchen and service bar using the point-of-sale system.
  • Observe guests to fulfill additional requests and recognize when meals are complete for guest checkout.
  • Total bills and accept payment or refer guests to the cashier.
  • Clear and reset counters or tables at the conclusion of each course.
  • Assist with cleaning and wiping down service and preparation areas.
  • Notify a manager immediately of guest complaints.
  • Follow all safety rules and procedures.
  • Follow all cash-handling procedures.

About the company

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Providence, RI

Founded

2009

Get referred to StepStone Hospitality

See people who can refer or advise you