A bachelor's degree in Business, Sales, or a related field is required.
Strong verbal and written communication skills are required.
Excellent listening, negotiation, and presentation abilities are required.
Familiarity with customer relationship management (CRM) software is preferred.
The candidate must be able to manage multiple account-management projects at once while maintaining attention to detail.
The candidate must be able to communicate, present, and influence key stakeholders at all organizational levels, including executive and C-level stakeholders.
Responsibilities
Oversee customer account management, including developing new business and negotiating contracts and agreements to maximize profits.
Collaborate closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Manage relationships with critical business accounts by building positive working relationships, addressing client issues, and responding to questions.
Work cross-functionally with customer service and product development to improve the customer experience.
Desired Qualifications
Some travel is required for this role.
Wayne Enterprises is looking for an Account Manager to join our team in our Gotham City office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for addressing client issues and responding to questions.
The ideal candidate comes with experience in account management and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role.
Responsibilities:
Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits.
Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Requirements:
Bachelor's degree in Business, Sales or related field
Strong verbal and written communications skills
Excellent listening, negotiation, and presentation abilities
Familiarity with CRM software preferred
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Some travel required for this role
About Wayne Enterprises:
Wayne Enterprises is a Manufacturing organization dedicated to creating a safer world.
Our employees enjoy a work culture that promotes security and family.
Wayne Enterprises benefits include health care, paid time off, retirement savings and professional development.
Employees can also take advantage of offerings like casual dress code, free parking, corporate discounts, and gym memberships.
Jamba Software provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We use JazzHR - Enough Said
Jamba Software Terms and Conditions:
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Jamba Software Privacy Policy:
Introduction
Jamba Software is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you opt in to receive SMS/text messages regarding your job application.
Information We Collect
Personal Information: We collect your name, phone number, and any other information you provide during the job application process.
Messaging Consent Data: We collect your consent to receive SMS/text messages as part of your application process.
How We Use Your Information
To send you SMS/text messages about your job application status, interview invitations, reminders, and other information directly related to your application.
To manage and improve our recruitment process.
Data Sharing and Disclosure
We do not share, sell, or rent your personal information or messaging consent data with third parties for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
We may share your information only as required by law or to comply with legal processes.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Your Choices
You may opt out of receiving SMS/text messages at any time by replying STOP to any message.
For assistance, reply HELP to any message or contact us via our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and will be effective immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us via our website.