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Community Counseling Solutions

Behavioral health and community programs

Residential Clinical Supervisor

Full-Time
$74.9k - $124.3k/yr
Mid
Master's
Hermiston, OR, USA
In PersonWork is in the office and client communities/homes; occasional out-of-area travel and overnight stays are required.
Medical, Clinical & VeterinaryMental & Behavioral Health

About the job

Requirements
  • A master's degree from an accredited university in psychology, social work, or another human-services-related field, and two years of postgraduate experience delivering clinical services.
  • Certified Mental Health Investigator certification, or the ability to obtain it.
  • If not a Licensed Professional Counselor, Licensed Clinical Social Worker, or Ph.D., obtain Certified Alcohol and Drug Counselor certification.
  • Knowledge of the diagnosis and treatment of mental illness and addictions, and counseling principles.
  • Ability to use independent judgment, including decision-making, planning, analytical, and organizational skills.
  • Ability to prepare and maintain detailed, accurate records.
  • Ability to communicate and coordinate with staff, professional consultants, agencies, customers, and the public.
  • Ability to understand, interpret, and apply laws, regulations, and administrative rules related to mental health and chemical dependency.
  • Ability to learn and implement agency procedures and requirements concerning procurement, budget, safety, operations, and organization.
  • Ability to supervise and assign work to subordinates and work effectively with employees and the public.
  • Ability to work with minimal supervision.
  • Ability to handle highly confidential information and comply with rules and laws concerning client confidentiality.
  • Ability to communicate effectively in writing and orally, including exchanging routine, basic, complex, and confidential information internally and externally.
  • Valid driver's license and ability to be insured or carry insurance for client services, travel between business offices and the community, and required meetings or training.
  • Pass criminal-history checks required by applicable Oregon laws and administrative rules.
  • Pass a pre-hire drug screen.
  • Maintain personal auto insurance for privately owned vehicles used for agency business, with at least $300,000 bodily-injury liability coverage and $100,000 property-damage coverage.
  • Typing skills and knowledge of basic office software programs, with the ability to use the software effectively.
  • Ability to meet the physical demands of the job, including occasional lifting or moving of up to 30 pounds and travel to client environments that may lack handicap access or involve uneven terrain.
  • Ability to work on less than optimal amounts of sleep when serving in the on-call rotation.
Responsibilities
  • Provide daily and regular clinical supervision and oversight to assigned clinicians and Qualified Mental Health Associates, ensuring care meets clinical standards and agency philosophy and policy.
  • Keep assigned clinicians apprised of current evidence-based practices, implement those practices, and ensure clinical outcomes meet or exceed standards.
  • Ensure clinical staff complete paperwork professionally and on time, and provide supervision when they do not meet this standard.
  • Ensure clinical work is of high quality and completed professionally, and provide supervision when standards are not met.
  • Participate in the REACH on-call rotation and, as requested, the crisis-services on-call rotation.
  • Ensure knowledge and application of agency personnel policies and procedures.
  • Recruit, hire, and train staff; provide supervision; conduct performance evaluations; and follow employee-discipline and termination policies when necessary.
  • Consult with facility administration, human resources, and executive leadership on disciplinary actions when necessary.
  • Report abuse or neglect to the proper agency, or ensure reports are made; complete follow-up and investigative reports when required; and implement safety plans.
  • Initiate holds, conduct civil-commitment investigations, and coordinate with hospitals, case workers, the state, and other parties in the civil-commitment process.
  • Schedule and participate in interagency meetings to support continuity of services and community partnerships.
  • Maintain a caseload and provide individual, group, and family counseling services; ensure related paperwork is professional and timely.
  • Follow the grievance process for consumer complaints and work to resolve them.
  • Ensure compliance with applicable Oregon Administrative Rules and clinical contract requirements from Greater Oregon Behavioral Health and other mental-health organizations.
  • Ensure clients are scheduled in a timely manner.
  • Coordinate clinical staff coverage with the Assistant Administrator, including vacations, sick leave, and training.
  • Coordinate schedules and service delivery with contracted prescribers and consult with them about medical treatment.
  • Work with the Quality Assurance Coordinator to ensure clinicians meet quality-assurance standards.
  • Participate in internal administrative meetings when requested and hold regular clinical staff meetings.
  • Inform the public about agency services and speak with groups about services and mental-health or alcohol-and-drug program topics.
  • Serve on community boards or committees related to program services.
  • Participate in seclusion and restraint practices as needed.
  • Transport clients as needed.
  • Perform other duties as assigned.

About the company

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Community Counseling Solutions

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Community Counseling Solutions is a nonprofit behavioral health and developmental disability provider serving communities across eastern Oregon. Its programs include outpatient therapy, crisis response, psychiatry and medication services, alcohol and drug treatment, gambling treatment, residential care, school-based programs and developmental disability case management. The organization coordinates clinical and community support across multiple rural counties. Its work connects individuals and families with treatment, stabilization and ongoing services through local offices, facilities and partner systems.

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