Client Development Manager

Essential Job Functions

• Perform client training on Hub Group’s proprietary supply chain management software tools. 
• Work with warehousing and transportation service providers to outline and define client service solutions. 
• Establish, define, and communicate SOPs with all relevant internal Hub Group departments. 
• Provide ongoing account management. 
• Work collectively with assigned client base to establish and monitor essential performance metrics and key performance indicators.
• Preempt and troubleshoot operational service challenges. 
• Assure financial targets are being achieved for both the client and Hub Group. 
• Understand clients; complete set of logistics needs and establish Hub Group as the comprehensive service provider of choice for the client.

Qualifications

• Bachelor’s Degree preferably in Business, Marketing, Supply Chain, or related field preferred. 
• Excellent problem-solving skills with proven ability to inspire others to find creative solutions to challenging situations. 
• Strong talent for multi-tasking and managing competing priorities effectively. 
• Proven track record of building/managing key business relationships. 
• Highly organized and attentive to details. Excellent written and oral communication skills. 
• Able to identify and assess clients’ needs, and to craft compelling solutions. 
• Self-directed, yet strong team player. 
• Familiarity with EDI transactions is a plus. Expertise in Microsoft Office, especially Excel, PowerPoint, and Word.

Salary Range: Up to $60,000/year base salary plus eligibility for additional bonus program 

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits We offer a comprehensive benefits plan including:

• Medical
• Dental 
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays