Medical Science Liaison-CRM

Job Description Summary

Medical Scientific Liaison-CRM
Location : Taipei

#LI-Hybrid

This role is based in Taipei, Taiwan. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

As a Medical Science Liaison at Novartis, you will serve as a trusted scientific partner in the field—building peer-to-peer relationships with medical experts, key stakeholders, and members of the scientific community. Leveraging evidence-based, non-promotional materials, you will facilitate meaningful scientific exchange that informs and advances patient care.

From as early as two years before a new product launches, you will play a strategic role in preparing for and supporting product development, launch, and commercialization. By gathering external insights, you will help shape Novartis’ understanding of the therapeutic landscape. Additionally, you will respond to unsolicited scientific inquiries and provide clinical trial support.

Reporting to the Medical Scientific Liaison Manager, you will collaborate cross-functionally with Medical Affairs, Clinical, Market Access, and other teams—transforming insights into actionable strategies that accelerate access to therapeutic area.

Job Description

Major Accountabilities:

• Build and maintain scientific relationships with Medical Experts, Key Stakeholders, and Healthcare professionals; respond to unsolicited scientific inquiries using approved, evidence-based materials.
• Identify and map Medical Experts and key stakeholders in alignment with local strategies, document interactions and advocacy levels per Field Medical Excellence standards.
• Provide accurate scientific information on Novartis products and therapeutic areas to ensure informed clinical decisions and adherence to medical guidelines.
• Deliver medical support and education to external groups, promoting evidence-based understanding of Novartis products and relevant health economics data.
• Support clinical research activities, including site feasibility assessments, trial recruitment education, and collaboration with internal teams to ensure compliance with protocols and regulations.
• Facilitate scientific exchange and gather insights on emerging research trends, therapeutic challenges, and unmet needs; report findings to shape development plans and launch strategies.
• Implement and manage scientific projects such as registries, epidemiology studies, and cross-functional initiatives aimed at improving patient diagnosis and treatment outcomes.
• Collaborate cross-functionally with Medical Affairs, Clinical, Market Access, and other teams to translate insights into actionable strategies that accelerate access to Immunology therapies.

​Requirements:

• Advanced degree in life sciences or healthcare (Pharmacy Doctorate or Degree in Medicine strongly preferred). Additional qualifications in pharmacology, clinical research, or related fields are an advantage.
• Experience in Medical Affairs or clinical/scientific roles (field‑based experience preferred). Cardiovascular experience a plus.
• Proven experience in building peer-to-peer relationships with medical experts, key opinion leaders, and healthcare stakeholders
• Familiarity with clinical trial processes, including site feasibility, recruitment support, and adherence to regulatory guidelines.
• Strong analytical skills to collect, interpret, and report scientific insights that inform medical strategy and product lifecycle planning.
• Skilled in delivering evidence-based, non-promotional scientific information to healthcare professionals.
  

Skills Desired

Biostatistics, Clinical Protocols, Clinical Research, Clinical Study Reports, Clinical Trials, Curious Mindset, Customer Relationship Management (CRM) Software, Disease Management, Drug Development, Epidemiology, IT Tools, Medical Information, Medical Research, Medical Writing, Product Placement, Research Support