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PENN Entertainment

Operates casinos, racetracks, and online betting

Food Court Attendant

Dining, Bar & Counter ServiceUpdated on Nov 12
Part-timePlainville, MA, USA$17 /hrIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Six months of experience in food service or customer service with cash handling is preferred.
  • Candidates must read, write legibly, understand, and speak English.
  • Candidates must count money and change correctly.
  • Candidates must be available to work required schedules that may include nights, weekends, holidays, and overtime.
  • Candidates must meet the company's professional appearance standards.
  • Candidates must be able to respond to visual and oral cues.
  • Candidates must be able to remain on their feet for the entire shift.
  • Candidates must tolerate noise and bright lights and work at a fast pace in often crowded or noisy environments.
  • Candidates must be physically mobile, with reasonable accommodations, including the ability to push, pull, carry, and lift up to 25 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in varying work areas, including confined spaces.
  • Candidates must have an outgoing, energetic, and enthusiastic attitude, enjoy hosting others, and be comfortable initiating conversations with guests.
  • Candidates must have customer service and communication skills.

Responsibilities

  • Foster a fun environment and act as a gracious host to guests and coworkers.
  • Interact helpfully, positively, and professionally with guests and coworkers while taking food and beverage orders, accepting cash, credit, check, and comp payments, delivering orders, and bussing and cleaning the dining area.
  • Monitor and replenish food products by stocking counters and displays neatly, accurately, and promptly.
  • Keep the work area neat, clean, and sanitized before and throughout shifts by cleaning counter areas, beverage stations, sinks, and floors as required.
  • Monitor product rotation and quality, including appearance, safe holding temperatures, and proper refrigerated storage with product dates and appropriate containers, to minimize waste and spoilage.
  • Partner with culinary staff to coordinate workflow during shifts, meet business demands, and support customer satisfaction.
  • Maintain equipment, including cappuccino machines and Micros stations, in proper working order.
  • Meet or exceed state and company sanitation requirements, including ServSafe requirements, and comply with regulatory, safety, departmental, and company policies.
  • Support safety and accident-prevention programs, including nonslip footwear and proper lifting.
  • Follow all gaming laws and regulations.
  • Assist with operating other food and beverage venues as needed.
  • Perform other related and compatible duties as assigned.
  • Participate in company-sponsored community events.

Desired Qualifications

  • Six months of experience in food service or customer service with cash handling is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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