Volunteer Coordinator

Job Description Summary

Department - Pima Animal Care Center

Job Description

OPEN UNTIL FILLED

Job Type: Classified

Job Classification: 5579 - Volunteer Coordinator

Salary Grade: 11

Hiring Pay: $27.19 Per Hour

The first review of applications will be on 11/06/2026.

Pima Animal Care Center (PACC) is home to a passionate community powered by a robust team of over 1,500 active volunteers who contribute more than 100,000 hours of service each year, the equivalent of over 49 full-time staff members. We are seeking a dynamic, collaborative Volunteer Coordinator to lead, support, and grow this essential program. The ideal candidate thrives on building meaningful relationships, fostering an inclusive environment, and organizing people around a shared mission. While a passion for animal welfare is vital, success in this role relies heavily on core skills in community engagement, volunteer retention, social services, program administration, and project management. Whether your background is in non-profit management, social work, higher education, event coordination, or civic engagement, your ability to communicate effectively and inspire diverse teams will drive lifesaving outcomes for our shelter and community.

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Organizes, coordinates, and administers the activities of the animal care volunteer program within Pima County;
• Assists the Volunteer Manager or department director in developing and establishing volunteer program goals and objectives related to animal care;
• Reports on data to evaluate program effectiveness, measures volunteer success regarding recruitment and retention, and reports on program outcomes, ensuring the program meets its goals;
• Supervises, trains, and evaluates volunteers, determining work assignments and priorities, and ensuring proper staffing to meet program needs;
• Monitors animal care-related regulations and legislation, ensuring the volunteer program's compliance with relevant laws and standards;
• Coordinates the development of training materials and resources for volunteers to enhance their understanding of animal care activities, services, and requirements;
• Establishes and maintains liaison relationships with other departments, public and private agencies, animal welfare organizations, and community groups to support volunteer engagement;
• Assists Volunteer Manager with meetings with volunteers and other stakeholders to resolve issues, discuss program goals and objectives, and disseminate important information;
• Assists Volunteer Manager in monitoring grants, program contracts, and contractor performance related to animal care services, ensuring effective and compliant program implementation;
• Participates as directed by Volunteer Manager in the development of the program budget, monitoring program expenses and ensuring appropriate allocation of funds for volunteer activities;
• Conducts studies and prepares written reports and recommendations on volunteer engagement, program improvement, and best practices for animal care;
• Assists Volunteer Manager in preparing routine and special status reports for federal, state, and county agencies on volunteer program progress and animal care outcomes;
• Analyzes data and prepares reports on volunteer activity, animal care program metrics, and statistical materials for management review and program improvements;
• May access or maintain specialized databases containing volunteer activity and animal care-related information, generating reports and tracking volunteer engagement. 

Minimum Qualifications:

Bachelor’s degree from an accredited college or university in Animal Science, Public Administration, Business Administration, Nonprofit Management, Animal Welfare, or a related field as determined by the department head at the time of recruitment AND one year of experience administering or coordinating an animal welfare program.

(Relevant experience and/or education from an accredited college or university may be substituted.)

OR:

One year with Pima County in an Animal Care Coordinator, Animal Care Shelter Supervisor, or related position as determined by the department head at the time of recruitment.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. 
 
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Minimum one (1) year of experience recruiting, onboarding, scheduling, and retaining volunteers within a non-profit, social services, public agency, or educational environment.
• Minimum one (1) year of experience supervising, leading, or coordinating large groups of staff or volunteers in dynamic, customer or public-facing settings.
• Minimum one (1) year of experience managing projects, community outreach events, or logistical operations under minimal supervision.
• Prior experience working or volunteering in an animal shelter, rescue organization, or animal-related environment.
• Experience with Microsoft Office Suite (Word, Excel, Outlook, Teams) and experience using volunteer management software or relational databases.

Selection Procedure: 
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. 

Supplemental Information:

Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.  

Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Pima County determines whether a position is eligible for visa sponsorship at the time of recruitment. Eligibility is based on the requirements of the position and applicable laws and regulations. Not all positions with Pima County are eligible for visa sponsorship. This position will require post-job offer proof of immunization(s) or immunization(s) and/or a TB screening. Within nine months of appointment, employees must receive the full series of pre-exposure rabies immunizations.

Physical/Sensory Requirements: Physical and sensory abilities will be determined by position. Action Activity - bending and reaching; Motion Activity - simple and firm grasping and fine movement; Hearing Activity - in noisy areas; Speaking - in person; Vision - have depth perception and have peripheral vision.

Working Conditions: Working conditions will be determined by the position.

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.