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In-Telecom

Provides VoIP, access control, IT consulting

IT Project Engineer

IT Project ManagementUpdated on Nov 13
Full-timeLouisiana, USANo salary listedIn-person

About the Job

Requirements

  • At least 4 years of experience in IT infrastructure, including at least 2 years delivering client projects at an MSP or in consulting.
  • Experience leading Microsoft 365, server, or network projects from start to finish.
  • Strong written and verbal communication skills with clients and internal teams.
  • Ability to manage multiple projects simultaneously in a fast-paced, client-focused environment.
  • Ability to work independently with minimal supervision.
  • Strong organizational skills and attention to detail.

Responsibilities

  • Deliver client technology projects across Microsoft 365 and identity, network, server, cloud, and endpoint environments, from scoping and planning through cutover and a documented handoff to Service.
  • Plan project work, run client calls, document project activity, and drive vendors to resolve issues.
  • Complete projects to scope and schedule, with documentation that leaves each environment ready for Service to support.
  • Implement identity and access management, including Entra ID, multifactor authentication, and conditional access.
  • Set up and migrate Microsoft 365 tenants; deploy and configure Exchange, SharePoint, OneDrive, and Teams; and configure licensing and security settings.
  • Design, clean up, and consolidate Active Directory environments; manage Entra Connect synchronization, Group Policy, DNS, and DHCP.
  • Deploy and manage Azure Virtual Desktop and Azure infrastructure; build and support Hyper-V, VMware, and remote desktop environments; and execute Windows Server builds, upgrades, and migrations.
  • Deploy file and print services, backup and disaster recovery solutions, and business applications including CRM, ERP, and line-of-business systems.
  • Deploy and configure firewalls, switches, and wireless systems; configure VLANs, VPNs, and ISP circuits; and deliver new-site network buildouts.
  • Execute device deployments and refreshes; enroll devices through Intune and Autopilot; manage application rollouts; and conduct site surveys and network assessments.
  • Roll out multifactor authentication, endpoint detection and response, and backup across client environments.
  • Deliver compliance-driven builds, including GCC, CMMC, and CJIS.
  • Participate in project kickoff meetings to align on scope, timelines, expectations, and risks; scope projects and prepare estimates; and complete assigned tasks defined in client Statements of Work.
  • Build test, cutover, and rollback plans; provide post-go-live support to stabilize and optimize client environments; and complete a quality-controlled handoff to Service.
  • Send weekly client-facing project status updates and participate in check-in meetings; communicate proactively with clients and internal teams about changes, outages, and project impacts.
  • Collaborate with third-party vendors and co-managed IT teams, and drive issues to resolution.
  • Maintain clear and thorough documentation of systems, configurations, and project processes; record daily time entries, expenses, and work notes in ConnectWise; and participate in project debriefs and continuous improvement efforts.
  • Use PowerShell and other tools to automate repetitive work.
  • Work closely with Project Management, Service Delivery, clients, and vendors to deliver projects on scope and schedule and ready for support; ongoing day-to-day support transitions to Service Delivery after handoff.

Desired Qualifications

  • MSP service-desk experience.
  • Hands-on depth in Entra ID, Intune, Exchange Online, or Azure Virtual Desktop.
  • Experience with Fortinet, Meraki, or similar firewall, switching, and wireless platforms.
  • PowerShell scripting and automated deployments using infrastructure as code tools such as Bicep or Terraform.
  • Experience with Azure infrastructure and migration tools.
  • Experience with backup and disaster recovery platforms such as Datto, Veeam, and Axcient.
  • Experience with VoIP and business phone systems.
  • Experience with line-of-business applications such as Sage, QuickBooks, and other SQL-backed applications.
  • Experience with ConnectWise or similar PSA platforms.
  • Service-desk experience that has developed strong troubleshooting skills.
  • Microsoft certifications: MS-102 (Microsoft 365 Administrator), SC-300 (Identity and Access Administrator), or AZ-104 (Azure Administrator).
  • Fortinet FCP or NSE 4-level certification.
  • CompTIA Network+ certification.

About the Company

In-Telecom

Provides VoIP, access control, IT consulting

In-Telecom provides a full range of technology solutions, including VoIP phone systems, access control, IT consulting, and skilled installation and service from certified technicians. Its products work by delivering voice communications over the internet (VoIP), controlling physical entry with security and access systems, and offering expert guidance and hands-on setup for IT needs. The company differentiates itself through its one-stop-shop approach, blending hardware, software, and ongoing support with a focus on customer service before and after the sale. This combination aims to ensure clients understand, adopt, and maintain their technology effectively. The goal is to become a long-term technology partner that helps clients succeed by handling all their security and telecommunications needs.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Slidell, LA
Founded
2009

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