AI Centre of Excellence Senior Data Engineer & Architect

Job Description

• About the team

QAD | Redzone is building an enterprise AI platform to support AI-enabled and agentic workflows across the
organisation. The AI Centre of Excellence (CoE) is accountable for turning that ambition into deployed,
measured, production workflows across priority business functions.

The CoE is small, senior and high-leverage. AI Engagement Specialists own the demand side with the
functions; the AI Architect and Senior AI Engineer build the platform and the agents; AI Operations owns the
run side. The Senior Data Engineer & Architect owns what every agent depends on: getting the right data to agents, current, governed and in a shape they can use.

• Why this role exists

Every AI use case in the CoE portfolio depends on data: from sales and customer systems, from support and
engineering knowledge sources, and from delivery and operational systems. Before an agent can use it, that
data has to be joined, current, governed and checked against what each user is allowed to see.
This role makes data a shared, reusable capability of the AI CoE rather than something rebuilt for each use
case. It owns the data layer at feasibility and development) stages and keeps the data running after go-live.
Role overview

The AI CoE Senior Data Engineer & Architect owns the data layer of the AI lifecycle. You will assess data
feasibility for each new use case, build and run the pipelines that feed the AI platform, model the semantic
layer that agents query instead of raw tables, and make sure every agent sees only the data its user is
allowed to see.This is a hands-on engineering role with production ownership, measured on agents getting correct, current and permitted data, and on each new use case reaching data-ready faster than the last.

• Where this role sits

Reports to Head of the AI Centre of Excellence
Works with Senior AI Engineer daily; AI Architect on reference architecture; AI
Engagement Specialist on data feasibility; AI Ops Lead on pipeline health
and cost; system integrators; data owners in each function; Security and
GRC

Owns Data feasibility assessments, AI data pipelines and connectors, semantic
models and metrics for AI use, retrieval-ready knowledge sources, data
access patterns for agents, and data freshness and quality targets

QAD | Redzone — AI CoE Data Engineer · AI Centre of Excellence

Accountable for Correct, current, governed data for every agent in production, measured
on freshness, quality, reuse of semantic models and time from PRD
approval to data-ready

Location India

• What you will own

1) Data feasibility and readiness

• Assess the data behind every PRD before build is approved: sources, owners, volumes, quality, access
paths and gaps, written up as a data readiness view the stage gate can act on, with what is missing, stale
or not permitted and options to fix it.
Pipelines and integration
• Build and run the pipelines that feed the AI platform (on AWS today) and the warehouses agents query,
such as BigQuery or Redshift, with incremental and, where it matters, event-driven sync.
• Close freshness gaps: know how long a new record or document takes to reach an agent, set a target
with the business, and meet it. Handle deletions and permission changes, not just new records.
• Build and maintain connectors with the system integrators, so each new source is added once and
reused across use cases.
Semantic layer
• Model the business entities and metrics agents need in the semantic layer, so agents query governed
definitions agreed with data owners, consistent with what dashboards report, instead of writing SQL
against raw tables.
• Put guardrails on structured queries: read-only access, row limits, timeouts and cost limits for any agent
that queries data.

   2) Retrieval-ready knowledge

• Prepare unstructured sources for retrieval with the Senior AI Engineer: metadata, release and version
tags, access tags, and structure that keeps the source context intact; build and maintain the golden
datasets used to test retrieval and answer quality.
Data access, security and governance
• Make agents act as the user: user-scoped access, row and column-level security in the semantic layer,
and no over-privileged shared service accounts.
• Handle sensitive data properly with Security and GRC: classification, masking of personal and customer
data in tickets, residency rules for regulated regions, lineage and audit evidence.
Run and improve (L5)
• Own pipeline health in production: freshness and quality monitoring, alerts someone acts on, and fast
recovery when a source system changes its schema; with AI Ops, keep processing, storage and
embedding spend per use case in check.
• Turn each build into reusable data products so the next use case starts from shared models and
connectors, not from scratch.

Qualifications

• Essential

• 8+ years in data engineering, including at least 3 years building data for ML, analytics or Gen AI products
running in production.
• Strong SQL and Python, and pipeline orchestration in practice, for example Airflow, dbt, AWS Glue or
similar.
• Cloud data platforms: Azure , AWS (S3, Glue, Redshift, RDS) and/or Google BigQuery.
• Semantic and dimensional modelling: hands-on with a semantic or metrics layer such as Cube, dbt
Semantic Layer, LookML or Power BI semantic models.
• Incremental and event-driven ingestion: change data capture, webhooks or streaming, and handling
deletes and late-arriving data.
• Data for retrieval: document ingestion, metadata design and hybrid or vector search (for example
OpenSearch, Elasticsearch or pgvector), and enough understanding of embeddings to work with an AI
engineer.
• Data security in practice: role-based access, row and column-level security, handling personal data, and
cloud identity and access management.
• API integration with enterprise SaaS, such as CRM and Atlassian REST APIs.
• Data quality discipline: tests, freshness and quality monitoring, and service-level targets for data.
• Clear communication with data owners and business teams: able to explain what the data can and
cannot support, and why.

• Data depth

We are looking for someone who has run pipelines in production and lived with the consequences, and can
tell when an agent's wrong answer is really a data problem.
Strongly preferred
• Sales and customer data, support and engineering knowledge data, or ERP and manufacturing data;
Progress OpenEdge familiarity is a plus.
• Experience with an enterprise RAG or AI platform, and with exposing data to agents through APIs or
MCP tools.
• Working alongside system integrators and a central data team, and across time zones; enterprise B2B
SaaS experience.

•  
• What this role is not

• Not a BI developer. Dashboards are owned by the functions and AI Ops; you make the data behind them
and the agents trustworthy.
• Not the owner of the enterprise data platform. You work with the central data team and reuse their
assets, and build what AI use cases need on top.
• Not an AI engineer. Agent logic, prompts and models sit with the Senior AI Engineer; you own the data
they depend on.

QAD | Redzone — AI CoE Data Engineer · AI Centre of Excellence

• Not a one-off integration contractor. You own the pipelines and semantic models in production, after
go-live.
What success looks like
First 3 months
• Data feasibility assessments completed for the priority use cases.
• A data readiness checklist built into the stage gates and used on every new use case.
• An agreed access pattern with Security for user-scoped data, and freshness measured for priority data
sources.
• Semantic layer version 1 live for the priority domain, used by production agents.
• Freshness and quality targets set and monitored for every production data source.

Additional Information

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

About QAD:

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars — Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) — QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.