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Banner Health

Nonprofit health system operating hospitals

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeMesa, AZ, USA

About the Job

Requirements

  • A high school diploma/GED or equivalent working knowledge is required.
  • Completion of a Banner-approved medical assistant training program that meets state-defined regulations is required.
  • Active Medical Assistant certification is required: Registered Medical Assistant (RMA) from American Medical Technologists (AMT), Certified Medical Assistant (CMA) from American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) from National Health Career Association (NHA), or National Certified Medical Assistant (NCMA) from National Certified Competency Testing (NCCT).
  • Basic Life Support (BLS) certification is required upon hire.
  • Strong computer skills, including the ability to work with medical software, are required.
  • Exceptional interpersonal and communication skills are required.
  • The ability to manage multiple changing priorities in an effective and organized fashion is required.
  • Uncertified Medical Assistants must complete an accredited medical assistant program and have an MA diploma; they must become nationally certified within 12 months of employment.
  • Employees in specified Banner behavioral health settings serving children must possess an Arizona Fingerprint Clearance Card at hire and maintain it throughout employment, and must sign an Arizona Criminal History Affidavit upon hire.

Responsibilities

  • Prepare patients for examination and treatment by taking and recording vital signs, symptoms, other necessary measurements, chief complaints, and pain scores as appropriate; report patient conditions that may indicate a change to the clinician.
  • Assist providers with examinations and minor in-office procedures, including blood pressure measurement, respiration and heart rate/pulse documentation, temperature measurement, phlebotomy, ear irrigation, and electrocardiograms; act as a chaperone as needed; follow universal blood and body fluid precautions and use personal protective equipment as needed; prioritize patient flow through the clinical process.
  • Coordinate and manage patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling clinic, hospital, and ancillary treatments and tests; communicate test results to patients; support clinicians in providing optimal patient care; administer medications in accordance with established policies and procedures or as directed.
  • Provide clerical support for patient/client notifications and documentation, including complete medical records with labs, authorizations, X-rays, hospital records, and prior care relevant to each visit; provide accurate and complete information for encounter billing in a timely manner.
  • Maintain a clean, functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; disinfect equipment and instruments using appropriate solutions and sterilization procedures; follow manufacturer recommendations and OSHA guidelines for hazardous substances; perform basic equipment maintenance and coordinate repairs.
  • Order supplies as directed and stock patient-care areas; handle medication-related tasks, including expired medications/equipment and recalls.
  • Maintain effective communication with internal and external customers and contribute to a service-oriented team environment.
  • Complete required onboarding and orientation activities, including simulation training as needed or directed.
  • Work under the direct supervision of providers and interact with staff across departments, physicians, patients, families, and external contacts regarding patient health care; communicate with physician offices to report, request, or clarify information; prioritize data from multiple sources to support responses to changes in patient and family health status.

Desired Qualifications

  • Experience with office medical procedures and treatments is preferred.
  • Knowledge of insurance, managed care operations, electronic medical records (EMR), and scheduling software is preferred.
  • Additional related education and/or experience is preferred.

About the Company

Banner Health

Nonprofit health system operating hospitals

Banner Health is a nonprofit health care system operating a large network of hospitals, clinics and home- and long-term-care services across six Western states. It runs 33 acute-care hospitals, Banner Health Network, university medicine programs and a mix of urgent care, family clinics, home care, hospice, pharmacies and a nursing registry to provide coordinated care. Its network links hospitals, physician groups and care sites to guide patients through primary, specialty, inpatient and end-of-life services, aiming to simplify transitions between care settings. Its goal is to improve community health by delivering broad, accessible, coordinated care and reinvesting profits into health services and community programs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Phoenix, AZ
Founded
1999

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