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Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Director – Quality & Patient Safety

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeAuburn, CA, USA$165.3k - $264.6k /yrIn-person

About the Job

Requirements

  • A Bachelor's degree in management, public health, nursing, business administration, organizational leadership, or a related field is required.
  • A California Registered Nurse license, Medical Doctor qualification, PharmD, Physician Assistant qualification, or Nurse Practitioner qualification is required.
  • Twelve years of recent relevant experience is required.
  • Leadership and management skills are required, including the ability to plan, set, and accomplish multiple objectives in a complex environment.
  • The candidate must be able to select, lead, motivate, and grow professional staff.
  • The candidate must demonstrate expert verbal and written communication skills in high-stakes situations.
  • The candidate must be able to collaborate with physicians, hospital executives, health plan personnel, governmental personnel, and colleagues in the foundation and Sutter Health.
  • The candidate must be able to prioritize, make decisions, and set clear expectations for others.
  • Computer literacy is required, especially with spreadsheet and word processing software.
  • Detailed knowledge of clinical, business, operational, financial, and regulatory/compliance aspects of commercial and governmental capitated health care programs is required.
  • The candidate must be well versed in medical foundation and medical group organization and structure.
  • Knowledge of state and federal regulations governing immunity for peer review confidentiality is required.
  • Working knowledge of Total Quality Management and Continuous Quality Improvement in clinical settings is required.
  • Knowledge of health care law, regulations, accreditation requirements, and clinical standards of practice is required.
  • Understanding of business planning, including analysis, statistics, budgeting, feasibility studies, and implementation, is required.
  • The candidate must be able to function independently with minimal management.
  • Understanding of risk management principles and processes is required.

Responsibilities

  • Work as part of the operations leadership team to accelerate measurable, continual progress toward organizational quality objectives.
  • Collaborate with Medical Directors, the Chief Medical Executive, operational executives, and quality and patient safety executives to develop the strategic plan, set direction, and evaluate clinical quality management programs.
  • Manage departmental activities and resources, including planning, budgeting, organizing, staffing, directing, monitoring, controlling, and coordinating work efforts.
  • Provide direction and ensure effective implementation of the Quality Improvement Program for acute services.
  • Assimilate information to proactively develop quality activities aligned with Sutter Auburn Faith Hospital strategies and values.
  • Build strong teams and business relationships internally and externally.
  • Serve as a resource and subject matter expert on the quality program to develop and influence improvement strategies.
  • Work with the organization to pursue operational improvements and efficiencies, and support development and implementation of clinical assessment, process improvement, and redesign.
  • Pursue opportunities that add value and eliminate waste and redundancy to help the organization achieve and retain optimal quality outcomes.

Desired Qualifications

  • A Master's degree is preferred.

About the Company

Sutter Health

Not-for-profit integrated healthcare network managing hospitals

Sutter Health is a not-for-profit, integrated healthcare network serving Northern California. It operates a broad system of medical facilities—including hospitals, outpatient centers, and research institutes—to provide care for everything from routine checkups to complex surgeries. The network uses digital health tools and conducts clinical research to improve patient outcomes, and it reinvests earnings back into community health initiatives, medical research, and facility improvements. Revenue comes from patient services, insurance reimbursements, and government health programs. Its goal is to deliver high-quality, patient-centered care while expanding preventive care and wellness programs to improve long-term community health.

Company size
10,001+
Company stage
Grant
Total funding
$4.2M
Headquarters
Sacramento, CA
Founded
1981

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