Penske

Diversified transportation, logistics, and motorsports provider

Senior Operations Supervisor - Transportation, Supply Chain/Logistics

Warehouse & FulfillmentConfirmed live in the last 24 hours

Full-timePlainfield, IN, USA

About the Job

Requirements

Two to four years of related functional experience.
A high school diploma or equivalent is required.
Strong written and oral communication and organizational skills are required.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint, are required.
Regular, predictable, full attendance is an essential job function.
Must be willing to travel as necessary, work the required schedule, and work at the specified location.
Must complete the Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Must be able to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Must be able to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift or move up to 25 pounds/12 kilograms.
Must have close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Provide operational leadership to individual contributors and the hourly workforce to ensure daily tasks are executed, including driver deliveries, trailer loading and unloading, cross docking, and customer service operations, consistently with company service and cost objectives.
Directly supervise most processes, including workforce and equipment scheduling.
Make corrective-action and disciplinary decisions up to the written-warning level.
Participate in hiring and customer meetings as necessary.
Review truck runs based on account locations, volume, costs, customer requirements, and private fleet utilization.
Review daily orders for additional private fleet opportunities based on location, volume, costs, customer requirements, and fleet utilization.
Communicate specific, measurable performance standards to hourly associates; interview them and provide hiring recommendations; monitor attendance, productivity, and other performance markers; and provide counseling or recognition as needed.
Supervise logistics operations, including customer service, freight loading and unloading, dispatch, and proper documentation and procedure control.
Evaluate and recommend changes to preferred work methods to increase dispatch and warehouse operations productivity.
Assist with training new associates and provide relief coverage for operational duties when associates are absent or using time off.
Maintain a thorough working knowledge of the site's operating systems to ensure operational compliance and correct exception resolution.
Complete necessary records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Understand the relationship between decision-making and profitability; manage associates' working hours and activities to minimize overtime and meet or exceed productivity targets.
Ensure day-to-day management and associate activities align with the location safety strategy; provide associates with communication, training, feedback, and direction for safe performance.
Ensure compliance with applicable regulatory agencies and company policies and procedures.
Understand location-specific customer goals and objectives and ensure customers know the company is committed to helping them meet those objectives.
Determine areas that could benefit from continuous-improvement efforts.
Plan work assignments to ensure effective use of fleet and warehouse equipment.
Work with hourly associates to ensure they understand safe and efficient equipment operation.
Complete other projects and tasks as assigned by the supervisor.

Desired Qualifications

A bachelor's degree is preferred.

Position Summary:

Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, cross docking and customer service operations in a manner consistent with company services and cost objectives. Supervises most processes directly including workforce and equipment scheduling. Responsible for making corrective action and disciplinary decisions up to written warning level. Involved in the hiring process and customer meetings as necessary. Reviews truck runs based on location of accounts, volume, costs, customer requirements and private fleet utilization. Review daily orders for additional private fleet opportunities based on above requirements.

In this role, Senior Operations Supervisors, will be bonus eligible based on their performance and location performance.

Work Schedule: The hours are Monday - Friday; 10:00 am - 7:00pm. Flexibility required around the peak season, holiday, short staffed, and business needs.

Major Responsibilities:

People:

-Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.

Operations:

-Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations. Assist in new associate training, provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.

Finance:

-Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc.., Understand the relationship between decision-making and profitability, closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.

Safety:

-Ensure day-to-day management and associate activities are in alignment with the location safety strategy, provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.

Growth / Customer Experience:

-Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, determine areas that could benefit from Continuous Improvement efforts.

Fleet/Assets:

-Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment.

Other projects and tasks as assigned by supervisor

Qualifications:

-2 - 4 years related functional experience

-High School Diploma or equivalent required

-Bachelors Degree preferred

-Strong written/oral communication and organizational skills are required

-Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

-Regular, predictable, full attendance is an essential function of the job

-Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

Physical Requirements:

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About the Company

Penske

Diversified transportation, logistics, and motorsports provider

Penske provides a range of transportation services, including retail automotive sales and service, truck leasing and rental, and logistics solutions, plus professional motorsports activities. Its offerings work through distinct units: Penske Automotive Group sells and services vehicles, Penske Truck Leasing rents and maintains trucks with fleet management, and Penske Logistics handles end-to-end supply chain services. The company differentiates itself by operating multiple transportation and entertainment businesses under one private global umbrella, enabling cross-sell opportunities and large-scale coordination. Its goal is to deliver reliable, end-to-end transportation and logistics solutions for individuals and businesses worldwide while growing its diversified portfolio and leveraging scale.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Bellflower, CA
Founded: 1969

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