Junior Software and Documentation Support Engineer

Software and Documentation Support Engineer, Junior

The Opportunity: 

When a user tries new software, they expect it to be intuitive and run smoothly. Functionality, reliability, and user experience are key to successful software development—and that means rigorous testing and documentation. That’s why we need you, a knowledgeable test engineer to perform Software and Documentation Engineering Support services to facilitate technical writing, documentation lifecycle management, lab-based software testing, and In-Service Engineering Activity (ISEA) fleet support.

What You'll Do:

• Technical Documentation and Lifecycle Management: Develop, maintain, and update technical documents using Microsoft Word, ensuring they reflect recommended changes and master document baselines. Evaluate various source materials to determine their downstream impact on existing technical documents and perform engineering analyses to integrate updates seamlessly.
• Technical Review and Quality Assurance: Review technical documents for accuracy, readability, and compliance, providing detailed feedback and recommendations. Proof out developed documentation by executing and validating step-by-step technical procedures within a physical or simulated computer laboratory environment.
• Software Installation, Testing, and Lab Verification: Execute detailed instructions to install, configure, and maintain software within a computer lab environment. Conduct rigorous software testing, verify system integration, investigate reported software and hardware anomalies, and generate comprehensive reports detailing test results and engineering recommendations.
• Programmatic Support and Meeting Participation: Participate in weekly project meetings, providing clear, concise technical status updates both verbally and via PowerPoint presentations.
• Travel and ISEA Field Support: Travel to various designated CONUS and OCONUS locations to provide hands-on, emergent engineering support, shipboard.

Join us. The world can’t wait.  

You Have: 

• Experience in technical writing
• Experience in laboratory testing
• Experience in Microsoft Office
• Knowledge of lifecycle development
• Knowledge of ISEA operations
• Ability to travel up to 20% of the time
• Secret clearance 
• Bachelor's degree

Nice If You Have: 

• Experience in revision of complex technical manuals
• Experience in Waterfront technical support
• Knowledge of shipboard operations

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.  

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
• Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.