F&B Guest Services Officer/Leader

Job Description

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Check the table setting, cleanliness and side station preparation as per work station assigned prior to start of operation hour on each meal period

• Greet and farewell guests in a friendly, courteous manner

• Offer menu options, offer menu advice and take orders

• Serve food in efficient manner

• Operate and use POS

• Look for ways to upsell and add value

• Act professionally when dealing with guest complaints or problems, and keep manager or immediate superior informed on all matters

• Accuracy in order taking, timeliness in pickup and delivery of menu items

• Cleanliness and work safety in food preparation and service areas

• Perform or assist in the Hosting and Bartender duties whenever is required

• Perform opening shift and closing shift duties as assigned

Qualifications

• 1-2 years of F&B Experience Preferred

• Minimum GCE ‘O’ level education

• Read, write, speak English fluently

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS