Full-Time
Senior Director
Professional Services
Posted on 7/29/2025
Ping Identity
1,001-5,000 employees
Enterprise IAM software for secure access
Compensation Overview
$182k - $236k/yr
Remote in USA
Remote
 Consulting (2) |
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- 10+ years of experience in Professional Services, with at least 5 years in a senior leadership role in software or cloud delivery.
- Proven ability to build strong sales partnerships and drive PS revenue in a pre-sales capacity.
- Demonstrated experience with partner ecosystems and delivering outcomes in co-delivery models.
- Track record of managing delivery organizations with measurable improvements in margin, utilization, and CSAT.
- Skilled in navigating complex client environments and executive-level stakeholder management.
- Strong people leadership and organizational development skills.
- Ability to travel within the Americas up to 30%.
- Build strong relationships with regional Sales leadership to drive alignment between sales and services strategy.
- Actively engage in pre-sales activities to position services value, scope engagements, and drive PS bookings.
- Lead the creation of services proposals, SoWs, and staffing strategies to support complex enterprise deals.
- Contribute to pipeline growth and services attach through thought leadership, GTM planning, and enablement.
- Execute a 'Partner First' strategy by developing strong delivery models and operational interlocks with strategic partners.
- Ensure high standards in partner-led engagements through onboarding, certification, delivery oversight, and quality assurance.
- Collaborate with Product and CX teams to continuously enhance the health score, onboarding experience, and partner performance metrics.
- Own successful delivery of all professional services engagements across the Americas, meeting utilization, margin, and CSAT targets.
- Drive scalable, repeatable delivery models that ensure quality outcomes and mitigate delivery risk.
- Lead regional participation in global programs (e.g., CX Accelerate, AI automation, onboarding initiatives).
- Manage, mentor, and inspire a diverse team of delivery managers, project leaders, consultants, and solution principals.
- Drive a culture of collaboration, innovation, and customer obsession.
- Champion the career development of team members through clear growth paths, coaching, and performance management.
- Experience with identity and access management (IAM), cybersecurity, or cloud platforms preferred.
Ping Identity provides enterprise software for identity and access management (IAM). It helps organizations secure users’ digital interactions across cloud, mobile, on-premises applications, and APIs. The platform includes identity verification during registration and authentication, and it manages identity and profile data at scale. AI is used to enhance security. The company targets large enterprises globally (including the Global 3000), with a presence in North America, Europe, and Asia-Pacific. Its goal is to enable secure, scalable, and manageable access for employees, partners, and customers across multiple environments.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Denver, Colorado
Founded
2002
Simplify's Take
What believers are saying
- Identity for AI platform positions Ping as leader in securing autonomous agent workloads.
- SpyCloud integration enables real-time compromised credential detection using recaptured darknet data.
- Healthcare partnership with OLOID addresses 72% of organizations experiencing cyberattack-driven care disruptions.
What critics are saying
- Thoma Bravo's dual acquisition strategy risks product roadmap confusion and customer channel conflict.
- Microsoft Entra ID captures 40%+ market share by bundling identity into Microsoft 365.
- Single point of failure: DDoS or zero-day affecting 60%+ Fortune 100 triggers existential crisis.
What makes Ping Identity unique
- Manages 3 billion identities with 99.99% uptime across Fortune 100 enterprises globally.
- Runtime Identity platform enforces continuous contextual authorization for autonomous AI agents in real-time.
- Ecosystem of 350+ integrations including SpyCloud, Mitek, and OLOID enables specialized threat detection.
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Benefits
Paid Vacation
Parental Leave
Health Insurance
401(k) Retirement Plan
Professional Development Budget
Commuter Benefits
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 1%Ping Identity recognised as 2026 Google Cloud Security Partner of the Year. Ping Identity has been named the 2026 Google Cloud Security Partner of the Year for Identity and Access Management. The recognition highlights its leadership in delivering identity first security, enabling passwordless access, device trust and governance of AI driven interactions across the Google Cloud ecosystem. Recognition in a changing identity landscape. As enterprises move towards cloud and AI driven environments, identity has become central to security strategy. Ping Identity's recognition by Google Cloud reflects this shift towards identity led security models. The award acknowledges Ping Identity's work in helping organisations modernise workforce and customer identity while securing access across platforms such as Google Workspace and Chrome Enterprise. Identity first security for AI. A key theme in the announcement is the evolution of identity beyond access. As AI systems and agents move into production, organisations must control not just who can access systems, but what actions can be performed. Ping Identity addresses this through * Passwordless authentication * Device and browser trust * Real time identity controls governing both human and AI activity This approach enables organisations to manage risk and maintain continuous control across interactions. Extending control beyond access. One of the most important shifts highlighted is the move from access management to execution control. Ping Identity combines runtime identity capabilities with cloud infrastructure to monitor behaviour, delegate authority and enforce policies in real time. This is particularly relevant as enterprises adopt AI driven workflows where traditional authentication alone is no longer sufficient. Trevonix perspective. At Trevonix, this reinforces a critical industry direction. Identity is no longer limited to authentication at the point of entry. It is becoming a continuous control layer governing every interaction across users, applications and AI agents. Organisations must therefore * Extend identity governance beyond login * Implement real time monitoring and control * Secure both human and non human identities This is essential to ensure AI adoption remains secure, scalable and compliant. Conclusion. Ping Identity's recognition highlights a broader transformation in enterprise security. Identity is evolving into the foundation for managing access, behaviour and execution in modern digital environments. Organisations that adopt this approach will be better positioned to scale securely in an AI first world.
Ping Identity has launched Identity for AI, a platform designed to control autonomous AI agents operating across enterprises. The system comprises Agent IAM Core, Agent Gateway and Agent Detection, which establish agent identity, enforce delegated authority at runtime and detect agentic activity. The platform moves beyond traditional authentication by enforcing continuous, contextual authorisation at the moment of action. It treats AI agents as first-class identities with defined ownership and credentials, using delegated, scoped tokens rather than human impersonation. The system enforces least-privilege access and evaluates each agent request in real time. Identity for AI supports the Model Context Protocol for secure agent-to-system interactions. The platform will be globally available by 31 March 2026, extending Ping's enterprise trust architecture into the agentic era.
Mitek Systems has integrated its identity verification platform with Ping Identity's PingOne DaVinci, a no-code identity orchestration service. The integration enables organisations to implement advanced identity verification capabilities, including liveness detection and face comparison, through a drag-and-drop interface. The partnership allows Ping customers to access Mitek's technology to detect impersonation attempts, deepfakes and other fraud tactics within a scalable framework. The solution supports both no-code and low-code configurations, including banking-grade verification for sophisticated fraud prevention. Mitek's verified identity platform, MiVIP, integrates into DaVinci to help organisations combat AI-driven attacks whilst maintaining frictionless user experiences. More than 7,000 organisations currently use Mitek's technology for digital identity verification and fraud prevention.
Solid8 Technologies partners with Ping Identity to strengthen enterprise cybersecurity in Africa. February 25, 2026 Ping enables and safeguards customer identity journeys around the world enhancing their digital experience. Leading South African cyber security specialists, Solid8 Technologies, has partnered with Ping Identity a global leader in identity software. Simone Santana, Managing Director, Solid8 Technologies says identity is at the core of every great digital experience and the key to digital transformation. "Ping enables and safeguards customer identity journeys around the world enhancing their digital experience. Through continued development and thought leadership Ping equips users with the right access at the right time - regardless of the channels used to connect. Ping solutions are built to support the scale, flexibility and resiliency required by enterprise-level IT teams. With 99.99% uptime and over 3 billion identities under management, Ping is the only identity vendor that's proven to scale, perform, and secure large enterprises and its customers." - Simone Santana, Managing Director, Solid8 Technologies Harold van Graan, Chief Revenue Officer (CRO), Solid8 Technologies, says the company was founded in 2017, with a bold go to market strategy which is to bring true value-based cybersecurity distribution to the African continent. "We don't just move products - we enable secure digital transformation through carefully curated technologies, consultative engagement. Our channel-driven model is designed to unlock long-term success for our partners and customers. This latest partnership with a global pioneer in cyber identity technology development is a perfect fit for our vision and mission." - Harold van Graan, Chief Revenue Officer (CRO), Solid8 Technologies "We're excited to extend our presence in South Africa with our new distributor, Solid8. Their extensive regional expertise and deep relationships in the local IT ecosystem make them an ideal distributor to help meet the regions identity needs. Together, we look forward to enabling organisations to strengthen their identity security strategies while delivering seamless, trusted digital experiences." - Chris Johnson, Channel and Alliance Director, MEA & CEE - Ping Identity The TechAfrica News Podcast
Ping Identity launches Universal Services for ongoing identity assurance. Ping Identity announced its Universal Services, a set of identity services that enable organizations to move beyond authentication and continuously establish, validate, and protect trust across every digital interaction. As impersonation attacks, synthetic identities, and AI-driven social engineering accelerate, enterprises can no longer rely on authentication alone. Trust established at login quickly erodes across onboarding, account recovery, help desks, and high-risk actions. These are exactly the moments where modern attackers target. At the same time,... More Ping Identity announced the addition of key identity capabilities to its FedRAMP High & DoD IL5 offerings. With Ping Government Identity Cloud, federal agencies and government suppliers now have access to capabilities that enable them to boost compliance, security and experiences through modernizing identity, credential and access management. Following FedRAMP...