Dealer Floor Plan Operations Support - Collateral Analyst

Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence.

About Us

SmartBank is rooted in our core values: Acting with Integrity, Being Enthusiastic, Creating Positivity, Demonstrating Accountability, and Embracing Change. Our team lives and breathes these values to fulfill our core purpose: creating "WOW" experiences for our clients.

For more than 19 years, SmartBank has been serving communities across Tennessee, Alabama, and Florida, building meaningful relationships through exceptional service and innovative banking solutions. We empower our associates to make a difference for our clients, support one another, and actively engage in the communities we serve. That's the SmartBank way.

What You’ll Do:           

The Collateral Analyst is responsible for researching and approving debts and credits along with financial reporting to determine all documents involved in ACH / Wires procedures are in accordance with SmartBank’s and Floor Plan’s policy and procedures.     

Major Duties and Responsibilities:

Core Values & Culture Commitment:

• Upholds SmartBank Core Values and Core Purpose.
• Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart and Being Smart. 

Floor Plan Loan Operations & Dealer Support:

• Serving as the contact for all matters relating to Loan Operations in conjunction with the Dealer and Floor Plan Operations Manager.
• Review all Floor Plan documents for accuracy prior to on boarding new dealers.
• Ensure all required documents are collected and reviews prior to ACH / Wiring pay off to pay off finance source prior to on boarding new dealer.
• Assist RM and Dealer in resolution of all issues that arise.
• Track all dealer payoffs and report any gaps and bunching of payoffs to FPO Manager.
• Monitor and ensure all dealer payments, curtailments, and interest charges are credited accurately.

General Ledger & Payment Processing Oversight:

• Daily review and clear FPO GL for manufacture request for payments and place on dealer’s Floor Plan line of credit.
• Perform other duties as assigned.

Position Requirements and Qualifications:

Education and Experience:

• High School Degree or equivalent

Knowledge, Skills, and Abilities:

• Must be capable of handling confidential information in a trustworthy manner.
• Excellent customer service skills both in person and over the phone.
• Detail oriented and ability to function in a team environment
• Must be able to prioritize and organize daily workflow. 
• Ability to apply knowledge and sound judgment in decision-making using established guidelines.
• Strong written and oral communication skills.Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook) and typing.
• Demonstrates ability to maintain a positive attitude.
• High level of integrity.
• Able to maintain regular and predictable attendance.
• Willing to accept new ideas and methods and be agreeable to change. 

Work Conditions:

• Able to sit for long periods of time.
• Frequent and regularly required movements using wrists, hand and/or fingers. 
• Ability to hear average or normal conversations and receive ordinary information.
• May be required to travel to training sessions or meetings.
• Extended hours will be required as needed.

 Why Join SmartBank?

We believe in taking care of our people so they can take care of our clients.

Benefits & Perks Include:

• Competitive base salary + performance incentives
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Paid time off, holidays, and volunteer time
• Career growth and leadership development opportunities
• A values-driven, people-first culture
• Opportunities to make a meaningful impact in your local community

Apply Today

If you're passionate about helping people, enjoy solving problems, and want to be part of a team committed to delivering exceptional client experiences, we encourage you to apply. Join SmartBank and help us create "WOW" experiences for every client, every day.