Ikano Retail

Retail and consumer solutions provider

Business Manager

Account ExecutiveConfirmed live in the last 24 hours

Full-timeBang Na, Bangkok, ThailandNo salary listedIn-person

About the Job

Requirements

At least 5–7 years of experience in general management of a multifunctional organization across sales, operations, finance and accounting, quality, and compliance; experience supporting organizations and services for other group entities and countries is preferred.
Demonstrate understanding of and commitment to company culture and values, and the ability to convey them through personal conduct.
Have a conceptual and practical understanding of IKEA’s profile and range, and be able to communicate the IKEA concept to external contacts.
Have a conceptual and practical understanding of IKEA’s sustainability and circularity agenda.
Have strong negotiation and commercial skills, corporate sales experience, and experience meeting larger customers or organizations at senior management levels.
Have a proven record of positive and successful leadership and the ability to create high commercial performance.
Have stakeholder management skills.

Responsibilities

Ensure IKEA for Business operates to the highest professional and ethical standards in customer meetings, upholding and strengthening IKEA’s reputation as a trustworthy, service-oriented brand.
Lead, train, and develop the IKEA for Business organization and drive its marketing, sales, support, and fulfilment activities in Thailand; ensure the team meets established budgets and overall operational targets.
In cooperation with IKEA Retail management in Thailand, oversee and support the operation of IKEA for Business sales counters in stores by leading and motivating frontline co-workers and promoting responsibility, customer care, and service.
Oversee implementation of the designated IKEA for Business website in Thailand and ensure smooth operational integration of follow-up and fulfilment for orders generated through store counters, the website, and outgoing sales initiatives.
Lead negotiations with larger customers and support the sales team in its customer interactions.
Incorporate the company’s sustainability competitive advantage into general operations and the IKEA for Business profile in support of its overall image.

Desired Qualifications

Experience providing organizational support and services to other group entities and countries.

Job Description

Your assignment

Ensure that IKEA for Business operates to the highest professional and ethical standards in all meetings with the customers, to uphold and strengthen IKEA’s reputation as a leading, trustworthy, and service oriented brand.
Lead, train, and develop the IKEA for Business (IB) organization and drive all IB marketing, sales, support, and fulfilment activities in Thailand. Be responsible for the IB team in Thailand meeting the established budgets and overall operational targets.
In cooperation with IKEA Retail management in Thailand, oversee and support the operation of the IB sales counters in the stores, through leading and motivating the front co-workers, and through the good example install a positive mindset of responsibility, customer care, and service.
Oversee the implementation of the designated IKEA for Business website in Thailand and ensure smooth operational integration of follow-up and fulfilment of orders generated at all touchpoints (store-counters, website, and outgoing sales initiatives).
Lead negotiation with larger customers and support the sales team in interaction with these.
Ensure that the company’s competitive advantage within Sustainability is incorporated into the general operation and profile, in support of the overall image of IKEA for Business.

Qualifications

Your profile

You are service oriented and have at least 5-7-year experience in general management of a multi-functional organization (Sales, Operation, Finance & Accounting, Operations, Quality, Compliance) preferably with experience in organizational support and services to other group-entities and countries.
Understanding and commitment to company Culture and Values, with strong ability to convey these directly and indirectly through own way of being.
Good conceptual and practical understanding of IKEA’s profile and range, with strong ability to communicate the IKEA concept to external contacts.
Solid conceptual and practical understanding of IKEA’s agenda within sustainability and circularity.
Strong negotiations and commercial skills, with experience in corporate sales, and in meeting larger customers/organizations at senior management levels.
You have a proven record of positive and successful leadership and are skilled in creating a high commercial performance.
You possess excellent stakeholder management skills.

Additional Information

Please apply by 19 November 2026

About the Company

Ikano Retail

Retail and consumer solutions provider

Ikano Retail is part of Ikano Group, an international company network with about 8,000 employees across 11 countries. It operates in real estate, production, insurance, data analytics and retail, and focuses on making everyday life easier by providing relevant, affordable, and sustainable solutions built on fair terms. The company works by developing and delivering services and products across its diverse businesses to meet people’s needs and simplify their lives. What sets Ikano apart from competitors is its family-owned heritage (owned by the Kamprad family) and its broad, multi-sector approach that ties real estate, manufacturing, finance, data analytics and retail together under a shared mission, aiming for long-term sustainability rather than a single-product focus. Ikano’s goal is to create possibilities for better living for many people through collaboration and fair, affordable, sustainable solutions.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Luxembourg
Founded: 1988

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