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Abbott

Makes heart devices, glucose sensors and lab tests

Head of Media and Digital

Performance & Paid MarketingConfirmed live in the last 24 hours
Full-timeSingaporeNo salary listed

About the Job

Requirements

  • A postgraduate degree in Business is required.
  • 10–15+ years of experience in media and digital leadership roles across multi-market environments; consumer, health, or nutrition category experience is preferred.
  • A proven track record in direct-to-consumer growth, performance marketing at scale, and cross-functional leadership.
  • Fluency with media mix modeling and multi-touch attribution, customer data platform and customer relationship management stacks, marketing automation, and privacy-by-design principles.
  • Experience negotiating Joint Business Plans and managing complex agency ecosystems.
  • Strong analytical, stakeholder management, and change leadership skills, along with executive communication ability.

Responsibilities

  • Define the Asia-Pacific media and digital vision and operating blueprint for brand building and profitable growth with new-user acquisition.
  • Build and govern the regional agency and platform ecosystem; run agency reviews and appointments and set performance scorecards.
  • Negotiate and manage Joint Business Plans with major platforms, securing innovation, data access, and commercial value.
  • Architect measurement, data, and analytics frameworks, including key performance indicators, attribution strategy, dashboard standardization, and data governance.
  • Establish brand safety and governance standards covering viewability, invalid traffic, misinformation, platform compliance, and ethical data use.
  • Institutionalize standardized ways of working across affiliates and partners for briefing, content, media planning, execution, optimization, and post-campaign learning.
  • Lead organizational capability uplift through structured curricula for performance marketing, analytics, customer relationship management, and creative effectiveness; build a regional talent pipeline.
  • Set Asia-Pacific content and creative effectiveness strategy; drive artificial-intelligence-enabled creative testing and analytics.
  • Own annual investment strategy and budget allocation using scenario planning and portfolio optimization across markets and brands.
  • Drive innovation and future readiness through pilots in artificial intelligence and automation, predictive modeling, and commerce media; scale successful pilots regionally.
  • Run Monthly Business Reviews, track funnel key performance indicators from reach through engagement, leads, new users, repeat purchasing, and lifetime value, and reallocate spend based on return-on-investment trends.
  • Publish a monthly competitor and category intelligence brief with implications and recommended actions.
  • Diagnose priority market gaps and co-create corrective action plans for audience strategy, creative performance, conversion pathways, and customer relationship management sequencing.
  • Lead monthly data quality and measurement check-ins; enforce reporting integrity and governance standards.
  • Curate and manage an innovation pipeline through controlled pilots and A/B tests; publish learnings and playbooks for scale.
  • Run content and creative effectiveness reviews using thumb-stop rate, view-through rate, relevance, and return on ad spend; recommend optimizations.
  • Evaluate agency and vendor performance against scorecards and agree on improvement plans.
  • Strengthen direct-to-consumer operational readiness through content calendars, segmentation improvements, and marketing automation enhancements with customer relationship management and marketing technology teams.
  • Ensure agencies deliver execution quality, including pacing, targeting accuracy, bid strategies, budget flighting, creative rotations, and hygiene.
  • Monitor real-time data and social-listening dashboards to detect trends, sentiment shifts, platform algorithm changes, and campaign anomalies.
  • Activate rapid-response protocols for misinformation, negative chatter, platform incidents, or advertising safety risks.
  • Sustain daily alignment across affiliates and partners to implement tactical course corrections quickly.
  • Provide on-demand strategic support for urgent market needs, including competitive spikes, public relations incidents, and sudden performance drops.

Desired Qualifications

  • Further specialization or certification in Digital Marketing.
  • Consumer, health, or nutrition category experience.

About the Company

Abbott

Makes heart devices, glucose sensors and lab tests

Abbott makes medical devices, diagnostic tests, nutrition products and branded generic drugs for hospitals, laboratories, pharmacies and patients. Its best-known product is the FreeStyle Libre, a coin-sized sensor worn on the upper arm that tracks blood sugar around the clock without routine finger pricks. Its other lines run from heart valves, pacemakers and brain stimulators to lab analyzers, rapid tests and mail-in colon cancer screening kits, and Abbott earns money by selling these products to health systems, labs, retailers and consumers. The company was founded in 1888 by Chicago physician Wallace Abbott and is based in Abbott Park, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Abbott Park, IL
Founded
1888

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