Monnoyeur

Distributes high-performance construction and energy machinery

After-Sales Manager - Irigatii

Equipment Field ServiceUpdated on Nov 12

Full-timeMogoșoaia, RomaniaNo salary listedIn-person

About the Job

Requirements

Experience coordinating service or after-sales activities.
Technical knowledge of irrigation or agricultural machinery is an advantage.
Strong organizational, communication, and leadership abilities.
Customer and results orientation.
Experience using customer relationship management (CRM) or service management systems.

Responsibilities

Plan and coordinate installations and service interventions.
Allocate and supervise technicians and optimize field activity.
Communicate with customers and manage after-sales requests.
Implement and ensure compliance with service and quality procedures.
Monitor key performance indicators, including intervention time, first-time fix, productivity, and customer feedback.
Coordinate supplier relationships and manage warranties.
Develop and evaluate the technical team, including training plans.
Monitor critical parts inventory and ensure compliance with safety standards.

De ce IPSO Agricultura

Rol cu impact direct asupra experientei clientilor.

Mediu de lucru dinamic si responsabilitati variate.

Oportunitati reale de dezvoltare profesionala.

Aplica acum si contribuie la performanta serviciilor post-vanzare IPSO!

Job Description Summary

Manager Post-Vanzare – Irigatii

Responsabilitati principale
Planificarea si coordonarea montajelor si interventiilor de service.
Alocarea si supervizarea tehnicienilor, optimizarea activitatii in teren.
Comunicarea cu clientii si gestionarea solicitarilor post-vanzare.
Implementarea si respectarea procedurilor de service si calitate.
Monitorizarea KPI-urilor (timp interventie, first-time fix, productivitate, feedback clienti).
Coordonarea relatiei cu furnizorii si gestionarea garantiilor.
Dezvoltarea si evaluarea echipei tehnice, inclusiv planuri de training.
Monitorizarea stocurilor critice de piese si respectarea normelor de securitate.

Job Description

Profilul candidatului

Experienta in coordonarea activitatii de service / post-vanzare.

Cunostinte tehnice in domeniul irigatiilor sau utilajelor agricole – avantaj.

Abilitati solide de organizare, comunicare si leadership.

Orientare catre clienti si rezultate.

Experienta in utilizarea sistemelor CRM / service management.

About the Company

Monnoyeur

Distributes high-performance construction and energy machinery

Monnoyeur is a family‑owned group that serves construction, industry and agriculture with a large network of equipment distributors—Bergerat Monnoyeur, Aprolis and IPSO—providing high‑performance machines and related services. Through its subsidiaries Eneria and ARKANCE, it helps customers meet energy‑transition needs and digitalization, while CHRONO Flex and GCS deliver specialized services. SITECH focuses on positioning and guidance technologies to optimize construction sites. The group also offers project support through its energy, maintenance and digitalization offerings across a global footprint. With €3.4 billion in turnover in 2025 and operations in 24 countries on 5 continents, Monnoyeur aims to help customers improve productivity, reduce energy use, and modernize their operations at scale.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Saint-Denis, France
Founded: 1906

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